
Sterling McCall Toyota Fort Bend
Richmond, TX
Filter Reviews by Keyword
By Type
Showing 1,167 reviews
Just drove in and was greeted promptly. My service agent showed up immediately and was very polite and helpful.My car was done as promised in thirty minutes. My service agent showed up immediately and was very polite and helpful.My car was done as promised in thirty minutes. More
Had 15k service today, it’s very disappointing, waited for 2hr 10 min for regular service. Even after car is ready, I had to approach service advisor to give me the paperwork and key for 2hr 10 min for regular service. Even after car is ready, I had to approach service advisor to give me the paperwork and key More
Overall, not happy. I was told on the phone that best to make appointment, howevr when I arrived (5min early), I was told it would take 1.5hrs. I shared my disappointm I was told on the phone that best to make appointment, howevr when I arrived (5min early), I was told it would take 1.5hrs. I shared my disappointment and am happy to report my tech said he’d try to rush it out in 45min & they totally did that. Super sad to report when I collected my car, I noticed: my center console had been rummaged through (but don’t think anything taken), but ALL my tissues taken from visor pack, and my Texas tow hitch plug was missing. More
I always bring my vehicle here for service because of the quality of service and the friendliness of the staff. I also enjoy that they always have HGTV on to watch while I’m waiting. quality of service and the friendliness of the staff. I also enjoy that they always have HGTV on to watch while I’m waiting. More
This time my car was serviced quite fast compared to the last when I had to wait for 8 hours. Interestingly, I also received an offer to sell my car while I was there. Well, I did respond to the email that last when I had to wait for 8 hours. Interestingly, I also received an offer to sell my car while I was there. Well, I did respond to the email that I received, I still haven’t heard back. It’s funny how I was actually offered a specific amount, but once I tried to respond after I got to work to the email that was sent to me, crickets. More