Back

Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,055 Reviews

20465 Southwest Freeway

Richmond, TX

77469

Directions

By Type

Showing 1,055 reviews

August 22, 2024

I love how a video is sent to describe what is needed. Words help but a video is worth a 1000 words. More

by Sp77545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sifuentes
Aug 24, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2024

Collin is very helpful to me. I really appreciate the time he takes to explain things to me More

by mlwilliams80
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Lutz
Aug 23, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Thank you, and have a fantastic day!

August 17, 2024

Performs above expectations and shows deep concern in making you satisfied. Treats everybody with respect More

by embidoaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Garrett Burleson, Bibin Thomas, Chris Anderson
Aug 19, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 17, 2024

They are the best in what they do, that’s why I keep coming back More

by canazodoco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Aug 18, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2024

Anthony was very helpful and professional he took his time to explain everything to me about my car I would recommend him next on my next visit to Toyota in service. More

by Tequillia50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zummo
Aug 18, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found our staff Anthony to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 14, 2024

After getting xxxxed on this car xxxx all Toyota dealerships. And they try to upsell you on xxxx that a car with 30,000 miles shouldn’t need which is xxxxxxxx. Do y’all are either trying to xxxx me More

by Tnuttall1993
Recommend Dealer
No
Employees Worked With
Chris Anderson
Aug 14, 2024 -

Sterling McCall Toyota Fort Bend responded

I apologize that your experience was anything but satisfactory. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at mmorcho@Sterlingmccalltoyotafortbend.com Martin Morcho General Manager

August 14, 2024

I had an 7am appointment and My service guy was running late. My tires had a white residue that was not wiped off. Lucky I saw it before I drove off the lot. And other service guy associate wiped it off th More

by evarychlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neither
Aug 16, 2024 -

Sterling McCall Toyota Fort Bend responded

evarychlik, Thank you for informing me about your situation. Please know that we are looking into your concerns, and we will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. Eduardo Rivera Service Director erivera@Sterlingmccalltoyotafortbend.com

August 14, 2024

First 5k mile maintenance on my 4runner. Easy to obtain next day appointment. Fast and efficient job. Helpful friendly staff. Matt is a good rep. Clean comfortable waiting room. Washed More

by chojn1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Dominguez
Aug 16, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2024

Upon arrival I was greeted quickly and Andrew, my service advisor, confirmed the service I scheduled online. He provided updates while I waited as well as an estimated cost. He was very courteous and knowl More

by hrsmith51
Recommend Dealer
Yes
Employees Worked With
Andrew Sifuentes
Aug 16, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2024

The dealership are very good and encouraging,am so glad doing business with them,and by god's grace I'll make sure I'llcorespond to their terms and policies More

by Ayulosanto1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Aug 16, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
12
...