
Sterling McCall Toyota Fort Bend
Richmond, TX
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Harry Palmer was our sales rep. and he was very attentative while giving the space needed to make our decisions. Follow ups were numerous and thorough and quite halpful. We purchased a 2012 Tacoma attentative while giving the space needed to make our decisions. Follow ups were numerous and thorough and quite halpful. We purchased a 2012 Tacoma and the exact model, color and equip. we spected was located within 24 hrs. and on the lot for our inspection. The sales process was painless and efficient. My compliments to Harry and Ft. Bend Toyota. More
Salesmanship was excellent. Service was great I was very satisfied with how they handled it. In future I definetly recommend to friends and families. Sherif was very polite and very patience with us all t satisfied with how they handled it. In future I definetly recommend to friends and families. Sherif was very polite and very patience with us all the time and he explained everything in detail about the car about the car feature and helped us to get the great deal. Thanks to Sherif and finance person who took time to explain to us in details. Two thumbs to Fort bent Toyota. Over all everything was satisfactory and excellent. Some how my registration didn't go thru so I had to fill it again More
I went to Ft.Bend Toyota only to look. I was perfectly happy with my current vehicle. When I got the dealership, Curt came out to greet us. He was friendly, updeat, and a real pleasure to work with. Never happy with my current vehicle. When I got the dealership, Curt came out to greet us. He was friendly, updeat, and a real pleasure to work with. Never once, in the whole experience, did Curt ever apply pressure (as we have all felt before at dealerships). In fact, to be honest, he was the exact opposite of what you expect from a car saleman; it was like talking to a friend. I would strongly recomment Curt and the entire staff at Ft. Bend Toyota. They truly know how to treat customers. More
Friendly people and fair prices. One of the most simple places to purchase a car, they show you the invoice, you make the deal, you purchase any extra items like extended service contracts and then get the places to purchase a car, they show you the invoice, you make the deal, you purchase any extra items like extended service contracts and then get the financing. No haggling back and forth with a Manager, just buy the car. More
Fort Bend Toyota exceeded my expectations! I have bought a few cars in the past at other dealerships other than Toyota and have never been truly happy due to customer service. I must say that at Fort Bend a few cars in the past at other dealerships other than Toyota and have never been truly happy due to customer service. I must say that at Fort Bend Toyota, I drove away happy and ready to tell everyone about my experience. Dave Popejoy was extremely knowledgeable and helpful at every step a long the way of purchasing my new 2012 Camry. He took his time with us and answered every question that we had, even if we had to ask them more than once. I would reccomend Fort Bend Toyota to my family friends and I would espcially reccomend Dave Popejoy. I would like to thank Mr. Popejoy for giving me such a pleasant experience in buying a car. I will definetely be back! More
We recieved excellent service in regards to buying a new car. The sales personnel were very friendly and easy to talk to. Overall the experience in buying our new Avalon Limited the negoiations were not a car. The sales personnel were very friendly and easy to talk to. Overall the experience in buying our new Avalon Limited the negoiations were not as bad as in other Toyota dealerships. They were very thorough on explaining the working of the car, navigation system, and the fundmentals of operating our new Avalon. Thanks Sandra A Parker More
We have had a very pleasant experience with Fort Bend Toyota. My husband, Marc & I were stopping by several Toyota dealerships in the Houston area looking to see the new Camry & colors. When we arrived Toyota. My husband, Marc & I were stopping by several Toyota dealerships in the Houston area looking to see the new Camry & colors. When we arrived at Fort Bend, we were greeted by Jose Martell who is actually the Internet Manager. He showed us a 2012 Camry SE & called to let us know when he received a XLE in which what we were interested in. Jose was so courteous, friendly & attentive that we decided to drive to Fort Bend again. After introducing us to Jeff Pasquale, Sales Manager (who actually greeted me by name the next time we were in), Jose spent quality time with us explaining all about the new XLE Camry---believe me, he was very knowledgeable about every aspect. After several phone calls & emails answering all of my questions about price, etc., we made another trip at which time we made our purchase. Jose was so patient, kind, polite & I was impressed with the way he treated me with respect--a woman, making a car deal. He got the exact car I wanted from another dealership & it was presented in excellent condition. Then he met with Eric Johnson, Finance Manager. After purchasing many Toyotas in the past, this has not been our favorite experience. But Eric made it very painless & worked with us in a timely fashion with our budget, warranty & interest rate. He was great & everyone in the dealership seemed to have a good rapport with each other, including the young lady behind the desk (Jose introduced me but I forgot her name) from whom I purchased a headlight bulb for my old Camry. While intending on buying a vehicle at our local dealership, I am happy to say that I was glad we stopped in & met Jose Martell. He was very professional & non-pushy while still providing for all our needs. Thanks Jose & I'm sure Marc & I will enjoy visiting your dealership in the future for service on our way to Houston to visit our grown children. Sincerely, Debbie Traber More
In the process of evaluating a new vehicle for our family, my wife and I went to several local auto dealerships in the Richmond/Rosenberg area to test drive vehicles which met our needs. On our first family, my wife and I went to several local auto dealerships in the Richmond/Rosenberg area to test drive vehicles which met our needs. On our first trip to Fort Bend Toyota, we met Dave Popejoy. Dave was friendly, answered our questions and was very informed about the 2012 Camry LE we test drove. After a couple of days of evaluating our choices, we decided to test drive another 2012 Camry SE and called Dave to see if he could arrange for it to be ready upon our arrival. When we arrived at the dealership the car was ready for us. Dave greeted us and was very friendly. As we test drove the car Dave again answered all of our questions. Throughout the negotiations process, we felt that Dave was very friendly, very professional and very fair. We eventually agreed on a price that my wife and I thought was very fair and affordable. After the sale, Dave had the care detailed, took additional time to introduce the various dealership service areas and again reviewed the vehicle's working components. We would just like to say how much we appreciate Dave and the whole Fort Bend Toyota team for their willingness to work with us. In closing, we will be recommeding Dave and Fort Bend Toyota to our family and friends. More
Overall I had a great sales experience. Ike and all of the other folks at Fort Bend Toyota were very friendly, knowledgeable, and professional service was encountered everywhere. The facility was immacul the other folks at Fort Bend Toyota were very friendly, knowledgeable, and professional service was encountered everywhere. The facility was immaculate, as was my Tacoma truck. Ike took all the time necessary to show me the vehicles that I had an interest in without any high pressure. More
I received an online quote for a new 2012 camry that I thought was very fair and reasonable. At the dealer they had the exact color I wanted in stock, and the sales team were very knowledgeable about the thought was very fair and reasonable. At the dealer they had the exact color I wanted in stock, and the sales team were very knowledgeable about the car and explained the enhancements in the new model extremely well. When it came time for receiving a quote on my trade-in, they gave me a very fair price and worked with me to get my net cost down to a level that made it a no brainer. Really appreciated the professionalism that was shown and the ease in which the transaction took place. Highly recommended. More