Sterling McCall Toyota Fort Bend

Very poor service from the advisor Alex . Very disappointing and sad . Please take necessary measures to prevent such incidents. He not aware of information and made me wait for hour and stil Very disappointing and sad . Please take necessary measures to prevent such incidents. He not aware of information and made me wait for hour and still haven’t cleared my queries. More

After purchasing a new 2024 Toyota Sienna in April 2024, I was only provided 1 key fob due to a chip shortage. Sterling McCall was able to provide a second key fob even though I did not make the original p I was only provided 1 key fob due to a chip shortage. Sterling McCall was able to provide a second key fob even though I did not make the original purchase there. It was a quick and easy process. More

I was charged for material that I supplied. I didn’t catch it until after I left. I didn’t catch it until after I left. More

I took my recently bought 2017 Tacoma to Sterling McCall Toyota Fort Bend for a diagnostic report. Service supervisor Jilani Tariq recommended the following replacements: Fuel Induction Service $169.95, Cab Toyota Fort Bend for a diagnostic report. Service supervisor Jilani Tariq recommended the following replacements: Fuel Induction Service $169.95, Cabin Air Filter $59.95, Complete Brake Fluid $159.95, Synthetic Oil & Filter Change $26.96, Rear Differential Service $149.95, and Engine Air Filter $39.95. The total came to $606.71, which I paid in full. When I received my Truck the following week, I noticed fluid leaking from the back of it all through my driveway. I immediately called Supervisor Jilani Tariq to report the issue, as there were no leaks prior to his team's service work. Jilani sent a tow truck, and my Tacoma was returned to their service center. He informed me that his tech didn't close the valve properly. When I got there to pick up my Truck it took a very long time just to bring it to me. The next day, my battery was dead. There was no mention of battery issues via diagnostics. Extremely horrible service center! More

The inspection report I received yesterday was the most thorough car report I have ever had. They identified 10 potential items that needed attention - and included pictures to support their items. I was v thorough car report I have ever had. They identified 10 potential items that needed attention - and included pictures to support their items. I was very impressed with their attention to detail. And to think - I just went there for a routine oil change. I appreciate their feedback and I will follow-up on their suggestions. More

I had a great buying experience. I bought a pre owened Sienna. Syed Rizvi is the best salesman. Very forthcoming and no usual salesman tactics. I bought a pre owened Sienna. Syed Rizvi is the best salesman. Very forthcoming and no usual salesman tactics. More

My asst. Service Mgr. Jarrell Cassimere was outstanding & totally explained everything to me. Thank you Service Mgr. Jarrell Cassimere was outstanding & totally explained everything to me. Thank you More

Great service…and fast. Courteous and professional people that listen to you and suggest the proper maintenance you vehicle needs. Courteous and professional people that listen to you and suggest the proper maintenance you vehicle needs. More

The advisor Roy was very courteous and knowledgeable. He explained everything, especially he checked about any recall. He explained everything, especially he checked about any recall. More

I love how a video is sent to describe what is needed. Words help but a video is worth a 1000 words. Words help but a video is worth a 1000 words. More