Sterling McCall Toyota Fort Bend

The service dept used to be great but now it is not. I had horrible service last couple of times I had horrible service last couple of times More

My service advisor (Tariq) always does a great job explaining everything and what needs attention right away. explaining everything and what needs attention right away. More

I waited four hours for a regular service on my car. Despite being there on time, the work didn’t start until two hours later, only after I spoke with the provider. The entire process took four hours in Despite being there on time, the work didn’t start until two hours later, only after I spoke with the provider. The entire process took four hours in total, and during this time, I was left waiting without any updates or consideration for my time. It was a frustrating experience, and I was even left starving. I’m very disappointed with the service and will not be returning in the future More

The team at Sterling McCall made the buying process super easy. Ask for Patrick Carino he was amazing and I will definitely be back again when I need a vehicle. easy. Ask for Patrick Carino he was amazing and I will definitely be back again when I need a vehicle. More

Angel was a great service advisor. But for the first time since 2020, all the other service was not good. Angel was the only advisor working this morning. The others were standing g But for the first time since 2020, all the other service was not good. Angel was the only advisor working this morning. The others were standing groups talking and laughing. After I paid for my service. I had to stand outside for 10 minutes for the valet to talk to me, and then another 10 minutes for him to go somewhere behind the service center to get my car. I am handicapped and I am not supposed to stand for 20 minutes. More

They did what I asked them to do in a timely manner. Although they suggested other things I might need to get done, they did not pressure me to accept services I was not ready to have done. Although they suggested other things I might need to get done, they did not pressure me to accept services I was not ready to have done. More

Excellent service received. Service performed in less than 1 hr with recommends completed on time Service performed in less than 1 hr with recommends completed on time More

My mind is always at ease when my vehicle requires any assistance. They are reliable and efficient. I will always love Toyota!!!! assistance. They are reliable and efficient. I will always love Toyota!!!! More

Ready for my appointment, explained all services, no pressure. Minimal wait time. Courteous and friendly. pressure. Minimal wait time. Courteous and friendly. More

Great service, but waiting time is lot more than expected, other than that Service is grear expected, other than that Service is grear More