Sterling McCall Toyota Fort Bend

Daniel listened to my requirements for the truck I wanted and went out of his way to come up with options to fit my needs on a 2011 on the lot. However, we ended up ordering one from the San Antonio factory. and went out of his way to come up with options to fit my needs on a 2011 on the lot. However, we ended up ordering one from the San Antonio factory. Daniel kept me informed as to the status of delivery during the manufacturing process and let me know the day it came in. The truck came in as ordered. Jimmy in Finance was also a pleasure to work with and the process was quick and I was out the door in very short order. More

My experience with Fort Bend Toyota was great. They never pushed me into a deal I did not want to make. Everyone was very friendly and willing to help and get the right price on my new to me but used vehicle pushed me into a deal I did not want to make. Everyone was very friendly and willing to help and get the right price on my new to me but used vehicle. The day after purchasing my vehicle it ended up having a bad battery and the wonderful staff was more than happy to replace it no questions asked. They got me in and out in no time. Thank you Fort Bend Toyota for making my car buying experience a breeze. More

First, let me say..., I rated the price as (OK), because I am truly cheap, and I'm always looking for a "cheap deal". Unfortunately, Toyota does not deliver a "cheap deal", but then again..., who does!! I am truly cheap, and I'm always looking for a "cheap deal". Unfortunately, Toyota does not deliver a "cheap deal", but then again..., who does!! I rated my sale persons as "GREAT", because together they really delivered me and my daughter with a simple, hassle free, vehicle purchase. YES, I said me and my daughter! The worse thing we HATE in a salesperson, are "their ability to keep their mouths opened; and, when your mouth is open, your ears are closed, therefore, you cannot comprehend what the customer is saying or requesting". Jim Wilkinson and Nay Htet listened to me and my daughter's request, and fulfilled everything accordingly. This is my daughter's third purchase, and my first purchase with Fort Bend Toyota Dearlership. During this visit, we both purchased the LE Sienna. More

My toyota tacoma was the first car I have ever bought and my experience at Fort Bend Toyota was Great! Daniel was very helpful and nice. He walked me through every step of the process while being kind and my experience at Fort Bend Toyota was Great! Daniel was very helpful and nice. He walked me through every step of the process while being kind and friendly. He took me on a test drive where he told me about all the features of the truck. When going over all the paperwork, everyone was understanding that i was a first time buyer and they went over each and every paper slowly to make sure I understood. They also found me the best deal possible. I would highly recommend Fort Bend Toyota to anyone who is looking for a great experience dealing with highly professional people selling great products. As well as go back to Fort Bend Toyota when I am ready to buy my next vehicle. More

Went around to a couple of dealerships before we headed to Fort Bend Toyota for the new Camry and at this point, we liked the car, we were just trying to get a good deal. My family and I arrived and after to Fort Bend Toyota for the new Camry and at this point, we liked the car, we were just trying to get a good deal. My family and I arrived and after looking at the showroom cars for a bit, we asked to speak to a sales rep and we were taken care of right away(One very good thing I liked about this dealership was that there was no one waiting outside at the front doors, waiting to just grab you the minute you get out of your car and try to sell you a car - we were able to do things at our own pace and I really appreciated that). Even though we said that we were familiar with the car from test driving it at other places and were just looking for a good price at this point, our salesperson insisted that we at least take the car for a drive just in case we did settle on this car today to make sure there was nothing about it we didn't like. The last dealership we said this to just took us straight to the tables without even letting us sit inside the car - so I was very surprised by the honesty of the salesperson at this dealership. All our car buying experiences have been defined by how it all started and I felt very comfortable walking in from the beginning and going at my own pace and never once felt rushed about the whole thing(not even we our family took 30 minutes just deciding on a color..) The rest of the car buying went very smoothly and we walked away with a very nice deal on our car and it definitely was one of the smoothest and unstressful car buying experience we've ever had. xxxxxxto this dealership, especially the salesperson, for their honesty, promptness, and great customer service. I would definitely recommend this place here and to all my family/friends as well. More

Daniel is very professional and highly organized with excellent communication and people skills. He is very technically knowledgeable in his ability to describe the features of the Toyota Prius and ans excellent communication and people skills. He is very technically knowledgeable in his ability to describe the features of the Toyota Prius and answer all of my questions. He appears to have good negoiating skills in justifying the value of my trade and the price of the Prius. More

Great Customer Service Ike Iqbal was very helpful. He had the car out for me before I even got there at the dealership. He gave me different options for the car. He tired his best to give ma a good deal for the car out for me before I even got there at the dealership. He gave me different options for the car. He tired his best to give ma a good deal for the car. More

The price was good took a little time to agree on it but overall the experience great. I was press on time so after we agreed on a price clay made sure everything went smooth and quick. overall the experience great. I was press on time so after we agreed on a price clay made sure everything went smooth and quick. More

Sam Raza is the best! If you want a new car he is the salesman you should work with! My family has bought several vehicles from Fort Bend Toyota and I am usually satisfied. salesman you should work with! My family has bought several vehicles from Fort Bend Toyota and I am usually satisfied. More

Evidentally a handshake doesn't mean anything at this local dealership. If their pledge to "Customer Service" means a Salesman misrepresenting to sell a truck with lack of concern for safety, local dealership. If their pledge to "Customer Service" means a Salesman misrepresenting to sell a truck with lack of concern for safety, then they've succeeded! A+ for Misrepresentation. I was looking to upgrade my Tundra for a specific use. This was an upgrade in a Tundra 4.6L to a 5.7L. I was repeatedly reassured it would serve its purpose in towing a specific weight and trailer, later to learn it can't, not safely with lack of concern from the dealership. If their pledge to "Customer Service" means later having to speak to a "Manager" about a Sour Deal and a Salesman who either lied or didn't know enough about the product then they get an A+ for a "manager" to shrug his shoulders with a frown, walk away and say "it's not his problem". I am a 3rd time Toyota Owner. First and Last time with this dealership who have now turned their backs once my money was in their hands. I've now had to escalate my situation to Corporate about the problem at hand. Making a major purchase is stressful enough. I went in as an educated consumer but had the wool pulled over my eyes with this dealership. If your in the market for a Toyota, I would advise that you take your business and hard earned money to a dealership that cares because you won't find it here at Fort Bend Toyota with their poor business ethics and lack of "Customer Service". Shame on me for believing. Shame on them for misrepresenting. Yes, I have a good truck, that's why I chose to purchase a Tundra in the first place. What upsets me the most is how I was treated after the matter especially by a Manager and salesperson who poorly represents Toyota quality. Let the Buyer Beware and find a different dealership to take your business to. More