
Sterling McCall Toyota Fort Bend
Richmond, TX
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i had the best experience ever when buying a car i would like to thank the staff for getting right to the point explaining all of my option and letting me decide what works best for me there was no pressure like to thank the staff for getting right to the point explaining all of my option and letting me decide what works best for me there was no pressure,it went quick and i would without and shadow of a doubt tell family and friends to visit your dealership. More
The saleperson and the finance manager is very understandable. They help me find the best way to buy my car and the best price to pay for it. I'd love to buy another new car with them at this deal understandable. They help me find the best way to buy my car and the best price to pay for it. I'd love to buy another new car with them at this dealer. More
Bought 2 vehicles over 2 week period. Garrett was our Sales consultant and was knowledgeable and helpful. Kirby was our finance mgr on one vehicle and Eric on the second vehicle. Kyle handled our servi Sales consultant and was knowledgeable and helpful. Kirby was our finance mgr on one vehicle and Eric on the second vehicle. Kyle handled our service issues on the vehicles. He was extremely good for his position, as were the others. Danny provided assurance on after purchase issues and obviously not his first rodeo... Long Term we our hoping for continued support. Garrett and the rest have been excellent in taking the time to hear our concerns address our needs and provide assurance after the purchase not just during the sale. !!! Kirby is a valuable asset to our peace of mind also. He took extra time as did Garrett to assist my wife and I in making 2 critically important decisions on 2 vehicles so close together. I hope that this will continue over the life of ownership of these 2 vehicles. More
I have never experienced such wonderful customer service from any other dealership or dealer in my times shopping for a vehicle. I not only felt very comfortable, I felt almost like family. I am very happy from any other dealership or dealer in my times shopping for a vehicle. I not only felt very comfortable, I felt almost like family. I am very happy with my vehicle. I will be returning for future purchases. More
A difficult job well done. Took plenty of time to show me all the various models, the various options and to explain all the electronics, such as what they did, and how one operated them. Certainly helped m all the various models, the various options and to explain all the electronics, such as what they did, and how one operated them. Certainly helped me to make up my mind as to what to buy. More
We recently purchased a used Expedition EL from Fort Bend Toyota. Our salesman was Nay Htet and he was very knowledgeable about the vehicle even though it wasn’t a Toyota and even helped me sync my phone wi Toyota. Our salesman was Nay Htet and he was very knowledgeable about the vehicle even though it wasn’t a Toyota and even helped me sync my phone with the vehicle before leaving. Everyone was friendly and we felt like we were treated fairly by everyone involved in the process. We test drove it and checked out a couple other SUV's on an extended lunch break and then went back Saturday to complete the process (this time with 2 kids under 2) and the staff at FBT helped expedite the process to make it as easy and quick as possible. We enjoyed our experience and would definitely purchase again from Nay and Fort Bend Toyota. More
My experience with the sales dept (Clay Wilson) was very good. He knows the Tundra very well and answered all my questions. He went above and beyond to earn my trust and appreciation. My experience with good. He knows the Tundra very well and answered all my questions. He went above and beyond to earn my trust and appreciation. My experience with the business office was not so pleasant. I was bombarded by way too much extended warranty sales pitches. In my opinion, the costs of extended warranty should be included in the price agreed to in the sales office. I do not expect to pay several thousand $$$$$$$$$ more for extended warranties. Adding thousand dollars ruins the good deal made with the salesman. More
Daniel was my EBAY sales contact for the purchase of my 2007 Sport Trac. He was very friendly and went out of his way to provide me with all the information I needed before the purchase. We hit a snag when 2007 Sport Trac. He was very friendly and went out of his way to provide me with all the information I needed before the purchase. We hit a snag when the vehicle had to be shipped, but Daniel worked it out very quickly and the shipping went smoothly after that. Daniel has been VERY good to work with and I would highly recommend him. His communication skills are excellent and he made me feel comfortable about buying a vehicle online. If you are looking for a vehicle and a great salesman.......see Daniel. Keep up the good work my friend. JC More
Knowledgeable car salesman and ease of decision making a good purchase experience. This is the 2nd vehicle purchased at this Toyota dealership, Sugar Land, Texas. Felt comfortable and see many long term em good purchase experience. This is the 2nd vehicle purchased at this Toyota dealership, Sugar Land, Texas. Felt comfortable and see many long term employees are still there is a good sign for me. More
I had talked with Daneil on the phone before I arrived at the dealership and told him what time I would be arriving. Once I arrived the Prius was parked out front and ready to go. The numbers were exactly wh the dealership and told him what time I would be arriving. Once I arrived the Prius was parked out front and ready to go. The numbers were exactly what we had discussed and they did not change. It was a great experience over all and there were none of the surprises that can happen at some car dealerships. More