Back

Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,051 Reviews

20465 Southwest Freeway

Richmond, TX

77469

Directions

By Type

Showing 1,051 reviews

June 01, 2011

The service was great. When we arrived a salesman greeted us right away, Garett asked the right questions and knew what we were looking for right away. All the employies were very friendly and helpful. We pu More

by Mmvarga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garret, Jimmy
June 01, 2011

Great staff. They treated us with respect and sincerely appreciated our business. Everything was done as promised and they followed through.They respected my time and I would recommend this dealership to More

by KEVIN D. JONES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ney and Mike Shaw
May 31, 2011

Both my wife and I were extremely pleased with not only the outcome of the transaction (price and type of automobile) but also the quality of service exhibited by the above named employees in bringing the More

by Andrew Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad Igbal, Eric in Finance, Jimmy Kirby
May 29, 2011

I had a great experience at Toyota Fort Bend. Sherif Yousry was extremely friendly and spent a lot of time with me adressing all my concerns. He also presented me with many options and gave me his advic More

by mallo81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherif Yousry
May 26, 2011

Fort Bend Toyota has a beautiful facility in Richmond (Sugar Land). Mike Shaw is the General Manager. Mike and his sales and finance teams are super helpful and friendly. I can't imagine a more friendly More

by BigAL33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Goode
May 23, 2011

We purchased our new Toyota Highlander from Fort Bend Toyota. The overall experience was great from the initial contact through the final sale. Garrett was a great salesman without being pushy. He ans More

by jbeav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson
May 22, 2011

IT WILL BE OVERTLY IMPOSSIBLE FOR US TO BUY any vehicle, without Sam Raza being on the sales side; selling it to us. He is exceeding all standards set for being the Super Star Sales Person in any Customer C More

by humakhan27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SAM RAZA
May 19, 2011

Jerry did good job. He is a very good sales representitive although he is very young. His ability on Mandarin can benefit him a lot on selling car to Chinese, especially in Sugar Land area. Bo More

by AndrewLo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Chen
May 18, 2011

From the very moment I walked into Fort Bend Toyota I From the very moment I walked into Fort Bend Toyota I felt like I was in a friendly surrounding, never did I feel intimidated in the least. I was int More

by mchapman7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Wilson
May 18, 2011 -

Sterling McCall Toyota Fort Bend responded

I want to first say thank you for giving Fort Bend Toyota the opportunity to earn your business. I also want to thank you for your kind remarks about our staff. So many times these new social media venues turn into the dumping grounds of negative rantings which seem to distort the vast majority of our customers who actually "Like" us and their experience. I know in the competitive auto industry you can spend your hard earned money and precious valuable time with lots of choices But we at FBT feel honored you chose us. Thank you Again & many Happy miles Fort Bend Toyota

May 18, 2011

My experience in dealing with Jose Martell was one of friendliness, honesty, professionalism and kindness. I live in the Cypress area of Houston, but would drive to wherever to see Jose. Mike Shaw, gen More

by RobinMann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Martell
May 18, 2011 -

Sterling McCall Toyota Fort Bend responded

Robin, It’s great to have such a loyal customer like you singing our praises. We know it’s a hike to cross town just to do business with us and we are very grateful. We hope your son gets many safe and happy miles from his cool new Corolla S. Thanks we appreciate you. FBToyota

...
102
...