
Sterling McCall Toyota Fort Bend
Richmond, TX
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HAVE PURCHASED TWO OTHER CARS AT FORT BEND TOYOTA AND THE CUSTOMER SERVICE WE RECEIVE HAS ALWAYS BEEN ABOVE AND BEYOND. JERRY,JIMMY AND TRAE WERE VERY PATIENT, INFORMATIVE AND REALLY WORKED WITH US IN GETTIN CUSTOMER SERVICE WE RECEIVE HAS ALWAYS BEEN ABOVE AND BEYOND. JERRY,JIMMY AND TRAE WERE VERY PATIENT, INFORMATIVE AND REALLY WORKED WITH US IN GETTING THE BEST DEAL. FORT BEND TOYOTA IS BY FAR THE BEST DEALERSHIP I HAVE EVER BEEN TO. More
Hate buying cars but going on the Internet and getting with Daniel made the experience much more relaxed. No salesmen at the door like attack dogs. I will suggest this format to others. with Daniel made the experience much more relaxed. No salesmen at the door like attack dogs. I will suggest this format to others. More
Our experience at your dealership was pleasant. The service given to us by Bibin Thomas was excellent. He answered all our questions, making our purchase a great fit for our family. I was referred to service given to us by Bibin Thomas was excellent. He answered all our questions, making our purchase a great fit for our family. I was referred to Bibin Thomas after getting the total runaround from other dealers. I came on their busiest day but Bibin Thomas & his team made me feel like the entire group was working just for me. He got me a great deal on everything I wanted and I am sending everyone I know that is looking for a vehicle directly to Bibin Thomas!!! He is professional, dependable, responsive, attentive, and able to get the job done! Special thanks to Fort Bend Toyota for the professionalism of ALL of their staff! Simply the best! More
I FOUND A GOOD PRICE CAR. MR. DAVE POPEJOY HELP US WITH COURTEOUS MANNER, RESPECT AND NICE IN ALL THRU THE END. THEIR PROFESSIONAL, NICE MANNER MADE US FEEL APPRECIATED AND GRATEFUL TO WALK IN AND LOOK FOR COURTEOUS MANNER, RESPECT AND NICE IN ALL THRU THE END. THEIR PROFESSIONAL, NICE MANNER MADE US FEEL APPRECIATED AND GRATEFUL TO WALK IN AND LOOK FOR A CAR. I GRADE THEM THE BEST AND TO RECCOMMEND OTHERS TO COME TO BUY AT THIS DEALER. VALENTINA LE More
Harry was patient through the selection of a Rav 4 or a Camry SE and I eventually selected the Camry. He treated me with respect, courtesy and we concluded on the price with little or no fuss. Camry SE and I eventually selected the Camry. He treated me with respect, courtesy and we concluded on the price with little or no fuss. More
We had tundra lease and we wanted to buy it. Because it was lease salesman said he would get not get any commission so he was more interested in other customers. After he did our paperwork they threw it i was lease salesman said he would get not get any commission so he was more interested in other customers. After he did our paperwork they threw it in someones inbox and it set their for 45 minutes while we waited on finance. I asked finance person if they were ready for us and he told us he wasn't doing anything for us (he was joking and kidding around in another office). I told sales manager we were leaving in 15 minutes if we were not done so he than started running around looking for our paperwork. When they finally found it they sent it to finance and they had us in soon. Finance man ran paperwork and took first deal with over 15% interest. I thought they would at least try to find you a good interest rate. After I told him forget it, he immediated found one under 10%. I still wasn't happy but I just wanted to get out of their and since we will be paying it off soon it didn't matter. We also had a 2010 camery that were trying to get rid of. It had 6 months left on its lease and we wanted to know the trade in so we could get rid of it soon and get something else we wanted. A different internet manager tryed to tell us to turn the car in six months and they would roll the six months payment into the tundra. What does he think customers are--stupid. Well we final did get rid of the camery, we just bought a gmc and they gave us full price on it. I went from have four toyota vehicle down to just one, buying a ford, mazda, buick, and a gmc. More
I am extremely pleased with my experience in buying a new car from Fort Bend Toyota. Starting with an email relationship with Jerry Koger followed by a productive visit to the dealership and culminating in m car from Fort Bend Toyota. Starting with an email relationship with Jerry Koger followed by a productive visit to the dealership and culminating in my purchase of a new Camry I received helpful and courteousl assistance from Jerry. He is a good business man and it was a pleasure to work with him. I was also favorably impressed with Jimmy Kirby (sales manager) and Amir Gorek (finance manager). I am looking forward to a long and mutually satisfactory reltionship with the people at Fort Bend Toyota. Bob Jones More
Sam is a great salesman that represents Toyota's brand to the highest. He takes his time and is willing to make sure that the customers needs are met through each sale. He puts pride in is work! the highest. He takes his time and is willing to make sure that the customers needs are met through each sale. He puts pride in is work! More
After buying two previous vehicles from Jerry there was no doubt who I was going to for my new Tundra. I stopped by one day and asked for Jerry. He dropped what he was doing and immediately cared for my no doubt who I was going to for my new Tundra. I stopped by one day and asked for Jerry. He dropped what he was doing and immediately cared for my needs. I identified what I needed in a truck and Jerry went to work. Jerry really was helpful assisting me in staying within my budget and found me the truck I wanted. His professionalism and knowledge of products is tremendeous and he is now like an old friend I can absolutely trust. The timeframe from start to finish was like clock work and all the staff I dealt with in this deal were great and knew their business. No hard pressure sales or attitudes. Thanks Jerry and Fort Bend Toyota. I will definitely be back. More
Our visit to Fort Bend was probabaly one of the nicest experiences for purchasing a vehicle we have had. Nick was our guide even through the entire process, evene though he is the Fleet Manager. We were experiences for purchasing a vehicle we have had. Nick was our guide even through the entire process, evene though he is the Fleet Manager. We were in search of a used Tundra that we saw on the internet. He took us through every step of the way and introduced us to the vehicle and its features and advantages while listening to our needs. He then led us through the buying process and introduced us to the other staff that helped us review the vehicle its history and the possible financing options. While we completed the deal with Amir, he made the vehicle ready and we took a tour of the service and body shop facilites. We were impressed at the cleanliness of the areas and the friendliness of the staff to the customers and each other. We will recommend you to our friends and will use your service. Thanks for a great experience and a great buy on a Tundra. More