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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,104 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,104 reviews

December 23, 2024

good work etic specially the service writer will recomend others to come to the dealer an xperience the good service More

by mrcgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gustavo reyes service advisor
Dec 25, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2024

The service is exceptional at Toyota Fort Bend. It was the first time I scheduled my car maintenance here and they handled it pretty well. Much more satisfied with my visit than the previous Toyota More

by khizranali93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Garrett Burleson, Bibin Thomas, Chris Anderson, Bibin Thomas
Dec 25, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2024

Professional in all regards. Did the repair I needed. Told me about issues I need in the near future and provided the costs. More

by Jcooperscribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in the service department
Dec 24, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2024

No support available for GPS display /console issues at the dialer, it shuts down on his own. More

by Nathaliagb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado
Dec 24, 2024 -

Sterling McCall Toyota Fort Bend responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. John Chun General Sales Manager Jchun@Sterlingmccalltoyotafortbend.com

December 20, 2024

Employees are very helpful offering deals that are available to customer will be back to have my vehicle service again More

by Pmedrano4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrell cassim
Dec 22, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 19, 2024

We are very pleased with how friendly and professional the various members of your staff have treated us, especially Rob White (aka "Rollin with Rob"). Rob is someone who believes in the products and ser More

by Don and Pam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob White
Dec 21, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found Rob to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 18, 2024

Oscar ( service advisor) is very helpful. He talks to me and update me. I always ask him when I make my appointment. More

by floradimalanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar- Sevice Advisor
Dec 21, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy to hear you had such a positive experience with Oscar! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 17, 2024

Great experience at the Toyota Service Center! The staff was professional, efficient, and very helpful. My car service was completed on time, and they explained everything clearly. Highly recommen More

by vaidyas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager- Tariq
Dec 20, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are so happy to read such a great review about Sterling McCall Toyota Fort Bend! We do hope we can be of assistance in the future. Take care!

December 16, 2024

Positive experience with this dealership. I bought 2 Camry here. People in the service center were kind and helpful. More

by sonnyboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony zummo
Dec 20, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 15, 2024

Nice staff but to much wait almost three hours wait. But I am very satisfied. Thanks More

by Ashok Kumar Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very good , Garrett Burleson, Bibin Thomas, Chris Anderson, Bibin Thomas
Dec 20, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello Ashok, we appreciate you taking the time to leave us this feedback. We will use this as an opportunity to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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