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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,049 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,049 reviews

November 12, 2024

Service was great! !! They were very attentive, courteous, and had me out the door in less than 30 mins! Definitely recommend! More

by nereydabadillo15
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
November 10, 2024

I’ve been to different Toyota dealerships and this one is the best when It comes to service. They are very quick to see me, there’s never a long queue, and the agents are really nice. More

by Ceci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Aubrey
Nov 12, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello Ceci, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 10, 2024

I live in the state of Florida, and when I come to visit my daughter each year I always go to Sterling McCall auto dealer for a yearly physical on my car as I travel a lot. I have found them to be honest More

by sandyhailey59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Salinas, Chris Anderson
Nov 12, 2024 -

Sterling McCall Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 09, 2024

In regards to the service department, it was unacceptable. I went in there for a simple oil change, wiper blade replacement, and a bumper recall to be fixed. After an hour , I see that my vehicl More

by mikeyb222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kamran Ali, Garrett Burleson, Bibin Thomas, Chris Anderson
November 08, 2024

Quick and simple is like in and out. Great customer service and great mechanics. They have a big open waiting area More

by Hmmbigb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy, Garrett Burleson, Bibin Thomas, Chris Anderson
Nov 11, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2024

Mr Anthony my service advisor was professional from start to finish. He kept me well informed of what needed to be done and answered all my questions. He also worked me through work done at the end of the se More

by moyoalimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zummo
Nov 09, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi Moyoalimi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! Please don't hesitate to reach out if there's anything additional we can do for you.

November 07, 2024

Excellent service , the people very nice and friendly. The vendor was extremely nice and the financial department was excellent too! Thanks More

by a.velasquez.mann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kim, , Chris Anderson
Nov 09, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 03, 2024

Service was excellent. Appreciate the feedback from the mechanic whie inspecting my vehicle. Staff are courteous and friendly. I have been a loyal customer for over fift More

by rmcknight4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar very good
Nov 05, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

November 02, 2024

Customer service was excellent. Their feedback on the status of my vehicle was awesome. I was in and out in less then an hour. More

by My Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Burleson, Bibin Thomas, Chris Anderson
Nov 05, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 02, 2024

Cesor Averado ( Service Advisor) is the man behind my visits to this location True Great Customer Care example. More

by razama1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesor Alverado
Nov 04, 2024 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cesor here at Sterling McCall Toyota Fort Bend! Please let us know if there is anything else we can do for you; we are more than happy to help!

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