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Sterling McCall Nissan

Stafford, TX

4.6
1,139 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,139 reviews

June 07, 2025

Great customer service from service advisor also recommended other services and offered Uber service but I will go back f for recomended service More

by amir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham , Zachary Swimmer
Jun 10, 2025 -

Sterling McCall Nissan responded

Hi Amir, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2025

Lorelei G has the most patience and best customer service. Definitely recommend her if talking to the service advisor. Will be bringing my grandson back to this dealership to get him a car. More

by Tre_jac2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Jun 10, 2025 -

Sterling McCall Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Nissan. If you have any further questions, please give us a call. We're always happy to help!

June 07, 2025

The dealership attendance was very professional and welcoming. I recommend anyone driving a Nissan to make they this dealership for any problem on their car. They won't regret More

by Fred Lwanga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Jun 10, 2025 -

Sterling McCall Nissan responded

Hello Fred, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2025

They got me in and out in no time. The even had plenty of fresh coffee while I waited. I will gladly take my daughter’s Nissan Kicks back to Sterling McCall for service. More

by HtownEdlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Montemayor
Jun 08, 2025 -

Sterling McCall Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

Great service by Anna but she forgot to add the service special that I mentioned before they took my car in. More

by Geovanni0415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
Jun 08, 2025 -

Sterling McCall Nissan responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

I’m was for service only. Eduardo was very nice, he always do good work and informed me about anything my need . But always is long time to wait for. More

by anamedina0165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
Jun 08, 2025 -

Sterling McCall Nissan responded

Thank you for your feedback. We appreciate you taking the time to inform us about your recent experience and apologize for the inconvenience. We deeply regret any inconvenience you may have encountered. We strive to provide exceptional customer service to all our customers, and it looks that we fell short in this instance. We will further review this experience to look for opportunities to better serve our clients. Stephen Swad General Manager sswad@sterlingmccallnissan.com

More
June 04, 2025

The dealership is on 'point'. It meets the expectations and standards of this repeat customer. More

by msg102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikita Lee
Jun 08, 2025 -

Sterling McCall Nissan responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

I worked with Lorelei today and she was outstanding! She kept me informed of what was essential and what was strongly recommended. I was in and out in a timely manner and I was able to get a lot of wo More

by mcpeden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei
Jun 04, 2025 -

Sterling McCall Nissan responded

Hi, we really appreciate your feedback! We look forward to your next visit! Take care!

June 03, 2025

We sold our car to this dealership and it was seamless and quick. Tara helped us and she was friendly, professional and super efficient. We had a great experience there and I go to them again because of More

by Melanie
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tara Robinson
Jun 06, 2025 -

Sterling McCall Nissan responded

Hello, we're happy you found our staff to be so helpful during your experience here at Sterling McCall Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

I recommend Nissan to all who I know it was good experience dealing with the staff who were v cordial patient and ready to cooperate would always like to go there for my next vehicle . More

by Hmalkani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sondro, Zachary Swimmer
Jun 07, 2025 -

Sterling McCall Nissan responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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