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Sterling McCall Nissan

Stafford, TX

4.6
1,038 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 1,038 reviews

April 02, 2025

This dealership goes over and beyond to provide the best customer service!!! I have ONLY brought my car to Stwrling McCall Nissan for service ... even after the warranty coverage ended. The dealership serv More

by C. Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lawson
Apr 05, 2025 -

Sterling McCall Nissan responded

C. Lewis, we're so glad that we were able to go above and beyond your expectations! Thank you for taking the time to let us know how we did here at Sterling McCall Nissan.

April 01, 2025

Megan was my advisor and she is wonderful to work with! I have had her before too and she has always been consistently great and honest. More

by dotdot6801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan , Zachary Swimmer
Apr 05, 2025 -

Sterling McCall Nissan responded

Dotdot6801, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan!

April 01, 2025

Always a great experience here. Megan helped us with a car play issue, and called when the service was complete. Thanks again! More

by Peyton G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lawson
Apr 05, 2025 -

Sterling McCall Nissan responded

Hi Peyton, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Nissan!

March 31, 2025

Nicholas is ALWAYS amazing! !! I can always count on him to provide excellent services ce. More

by EmmaV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Apr 01, 2025 -

Sterling McCall Nissan responded

EmmaV, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan!

March 31, 2025

2020 Nissan Pathfinder purchased at a reasonable price however when I picked up the vehicle the break light bulbs and turn signal light bulb did not work, had to drive the SUV home that day in those condi More

by Jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alondra
Apr 02, 2025 -

Sterling McCall Nissan responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Stephen Swad General Manager Sterling McCall Nissan sswad@sterlingmccallnissan.com

March 29, 2025

Sterling McCall Nissan is a great place for service. The service department is helpful, kind, and always willing to answer questions. More

by Lucas693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Mar 30, 2025 -

Sterling McCall Nissan responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2025

It took 3 hours in appointment how about no appointment I was not happy ok More

by shiraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amos
Apr 01, 2025 -

Sterling McCall Nissan responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to serve you. Rudy Albarran Service Director 281-243-1981 RAlbarran@SterlingMccallNissan.com

March 28, 2025

From arrival to departure of the dealership i felt cared for. The staffs customer service was top tier. Every question that I had was answered with clarity. There was no shady feelings that you would get fr More

by Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Zachary Swimmer
Mar 28, 2025 -

Sterling McCall Nissan responded

Samuel, we are so pleased you enjoyed your visit to Sterling McCall Nissan!

March 28, 2025

Megan Lawson and Anthony Torres were great. They helped me trouble shoot the malfunction message on my vehicle. Megan was very thorough and detailed. She kept me informed of the progress. More

by Lesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Lawson and Anthony Torres
Mar 29, 2025 -

Sterling McCall Nissan responded

Hi Lesley, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Nissan! We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2025

Easy to check in , let me know of every step they do , make recommendations, and a car wash. Thanks More

by Benk7942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karim
Mar 28, 2025 -

Sterling McCall Nissan responded

Benk7942, we are so pleased you enjoyed your visit to Sterling McCall Nissan!