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Sterling McCall Nissan

Stafford, TX

4.6
937 Reviews

12230 Southwest Freeway

Stafford, TX

77477

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Showing 937 reviews

January 21, 2025

Do not believe rep followed up on my car until I wet up to him. I was there to get low tire checked. More

by kathleenradcliffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Swimmer
Jan 24, 2025 -

Sterling McCall Nissan responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Rudy Albarran Service Director 281-243-1981 RAlbarran@SterlingMccallNissan.com

January 19, 2025

They have been really good with the services of my vehicle. The service advisors that I’ve dealt with are very professional in what they do. More

by Country boy
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Swimmer
Jan 21, 2025 -

Sterling McCall Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2025

Abraham was professional and helped me with everything I needed! He made sure that the service was within my budget and provided alternative options for payment to help reduce the upfront cost. More

by Willie Hsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Jan 20, 2025 -

Sterling McCall Nissan responded

Hi Willie, we're happy you found Abraham to be so supportive during your experience here at Sterling McCall Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 18, 2025

Good environment, service takes too long and there’s always a seller trying to convince you to buy a new car, is annoying that a seller interferes in your waiting time. More

by Jennie Tobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Jan 20, 2025 -

Sterling McCall Nissan responded

Hi Jennie, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 243-8600 when you have a chance. Thank you, and we look forward to hearing from you.

January 18, 2025

My salesman was heaven sent. Y’all are blessed to have Stephen Baker on your team. More

by Chasity McClintock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Baker , Zachary Swimmer
Jan 20, 2025 -

Sterling McCall Nissan responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2025

They are always nice and have great attitudes. They service is awesome and they treat you well. More

by dovenadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amos, Zachary Swimmer
Jan 20, 2025 -

Sterling McCall Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2025

Very clean and comfortable environment. My service advisor, Gonzalo, was very helpful and is always very cheerful when attending to his customers. The work on my vehicle was properly done. More

by cok404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalo
Jan 20, 2025 -

Sterling McCall Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

Mr Douglas has done a very good job for my car Nissan rouge I really appreciate that guy he is working hard for u r company I recommend he is a good afvisor More

by shaikhbarkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr douglas, Zachary Swimmer
Jan 20, 2025 -

Sterling McCall Nissan responded

Hi Shaikhbarkat, we're happy to hear you had such a positive experience with Douglas! Thanks for the recommendation, and have an amazing day!

January 17, 2025

I chose this dealer to purchase my car plus for all routine maintenance related things More

by Xeeshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas (service advisor)
Jan 20, 2025 -

Sterling McCall Nissan responded

Hello Xeeshan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 15, 2025

Dealt with another location and they were absolutely horrible, this location was very friendly and lookout for customers More

by tarynis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas
Jan 16, 2025 -

Sterling McCall Nissan responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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