Sterling McCall Lexus
Houston, TX
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Jae Stone and Kevin Brian are excellent representatives for Sterling McCall and keeps me coming back- now on my 3rd Lexus from Sterling. Miss the mini-breakfast offerings!! Always a clean environment! for Sterling McCall and keeps me coming back- now on my 3rd Lexus from Sterling. Miss the mini-breakfast offerings!! Always a clean environment! More
Josh was my service advisor he was awesome and an excellent communicator, professional, very informative and cordial, he makes getting you vehicle serviced rewarding. Thanks. excellent communicator, professional, very informative and cordial, he makes getting you vehicle serviced rewarding. Thanks. More
Service advisor estimates 6 hours for Transmission left axle oil seal replacement. 4 hours labor fee have been charged. Actually worked order in less 2 hours with 3 mile road test. refund me 2 hours axle oil seal replacement. 4 hours labor fee have been charged. Actually worked order in less 2 hours with 3 mile road test. refund me 2 hours labor fee. More
I have been a Lexus owner for over five years. I made my first purchase at Sewell Lexus in Dallas, Texas. No matter what the service entailed, a loaner vehicle was offered for every service appoin I made my first purchase at Sewell Lexus in Dallas, Texas. No matter what the service entailed, a loaner vehicle was offered for every service appointment. I recently moved back home to Houston and have had to schedule a service appointment and cancel twice because Sterling McCall does not offer loaner vehicles if you are getting an oil change as your maintenance service. This should not matter what I am getting serviced. Who has time to wait 2 1/2 hours? This is a considerable inconvenience. This alone does not sit well with me. Now I have to worry about either waiting for 2 1/2 hours, finding someone to drop me off, or spending extra money on an Uber. Oh, how I will miss doing business with Sewell Lexus. More
Had a great experience! The salesman, Paul Banigo, was kind enough to pick me up at the airport (Hobby) and bring me to the dealership. I was in and out of there in about The salesman, Paul Banigo, was kind enough to pick me up at the airport (Hobby) and bring me to the dealership. I was in and out of there in about an hour ready for my drive back to Georgia. I had been watching prices for a Lexus Certified RC F for a while and their car was the lowest price in the country out of only 13 certified listings. More