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Sterling McCall Lexus

Houston, TX

4.8
1,215 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,215 reviews

August 01, 2023

My service was excellent. The service manager told me what would be done today and he and his crew did an excellent job. I was pleased with my service. More

by shellyg722
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Gathercole
Aug 02, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 01, 2023

Entire staff very friendly and professional. Service was done in the time promised. Very pleased. More

by Country girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Aug 02, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

August 01, 2023

Andy is amazing and makes the process really smooth. He tries to help as much as possible. Great service! More

by teresachinlan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Liu
Aug 02, 2023 -

Sterling McCall Lexus responded

We are glad we could help!

August 01, 2023

The service people are always helpful, and the service is prompt. I do not hesitate to go to the Lexus service department for my needs. More

by lindaleegornek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Diaz
Aug 03, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 01, 2023

Brought my vehicle for the 20k miles service and the service was great. They’re very professional. More

by toniawadin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Aug 03, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 01, 2023

If they think you don’t have money they I’ll treat you differently. Also I lied to straight to my face and the reason I know, because my car was making a loud noise after I got work done on the car. I bro More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
July 29, 2023

Excellent service, I would not take my car anywhere else Great advisor named Marlon, thanks! More

by Virginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Aug 02, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 29, 2023

Awesome~very professional & easy process~ very positive experience ~ I’d buy my next vehicle here ~ More

by Johnthomashowell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chet
Aug 03, 2023 -

Sterling McCall Lexus responded

Thank you for being our customer, we appreciate your kind words!

July 28, 2023

Always been happy with the service experience with friendly and knowledgeable staff and nice facilities to work or relax while you wait. More

by Bsashti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin A Page
Jul 30, 2023 -

Sterling McCall Lexus responded

We appreciate your positive review about your recent experience with us!

July 26, 2023

Friendly staff, very professional, polite, and very professional, would definitely recommend to people, really appreciate the help More

by kundyz.smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danh Nguyen
Jul 31, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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