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Sterling McCall Lexus

Houston, TX

4.8
1,215 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,215 reviews

August 09, 2023

I have been going to this dealership since 2007. What makes me the most happy is that I’ve had the same service advisor for the past five or six years. He takes care of me and my car. More

by Lsutiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Sep 17, 2023 -

Sterling McCall Lexus responded

Sterling McCall Lexus is very grateful for your patronage and is very pleased to hear that we could provide you with an exceptional service experience! We will continue to look forward to the pleasure of serving you again in the future!

August 09, 2023

This is the best Lexus dealership in Houston. They are always ready to go extra miles to make their customer happy More

by Gbawon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Sep 06, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 08, 2023

Everyone was so professional and welcoming. My sales person, Tufan Deniz was a 10++. He found what I wanted and spent a lot of time showing me all the features More

by Kcopeland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Dupuis
Sep 09, 2023 -

Sterling McCall Lexus responded

We are thrilled that Tufan provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 08, 2023

Professional, courteous, friendly…made me feel very special. Grant Walker was great! Very good experience. More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker
Aug 26, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience

August 08, 2023

Great service. We do all maintenance there. Professional and nice. Waiting area is nice with free drinks. Love it. More

by Jack Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 03, 2023 -

Sterling McCall Lexus responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 08, 2023

Marlon is a fantastic service rep. You are lucky to have him on your team. More

by tasters.dillies_0d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon romero
Aug 26, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 07, 2023

Very comunicatives in the service depart. They let you know quickly what they find and how much it costs. They get the work done quickly as well. More

by josephswafford53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
Aug 12, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 06, 2023

This Dealership seems to pride itself in providing a superior customer service experience. A very professional, friendly staff and efficiently though out operation.. Our car servicing experience was ju More

by lxcastan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Order Writer “Jose Gutierrez mainly
Aug 14, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 06, 2023

Everyone is courteous and attentive to my concerns. The dealership is very clean. I never have to wait very long to get my vehicle serviced. More

by johnsonritchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Aug 14, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 06, 2023

My customer care agent was very thorough and reasonable with respect to my specific needs. More

by donnasampy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarthy
Aug 14, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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