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Sterling McCall Lexus

Houston, TX

4.8
1,215 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,215 reviews

August 12, 2023

I always get the best service at this Lexus out of all other lexus dealers in Houston. Service advisor was helpful and knowledgeable. Though billing department forgot to add the discount, service advisor More

by KADIR007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Page
Sep 21, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 11, 2023

Great doing business with this dealership. The entire team was great and my wife and i enjoyed the easy transaction into our new Lexus Rx 350. More

by ford7535
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Blout. Deborah Thompson and Nam the finance guy 5 star group
Sep 06, 2023 -

Sterling McCall Lexus responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 11, 2023

Excellent, Matthew my service advisor was awesome and kept me updated on my vehicle. I would recommend Sterling McCall Lexus to anyone looking to buy a new vehicle or service their vehicle. More

by Kunle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 21, 2023 -

Sterling McCall Lexus responded

Thank you for the kind words! Sterling McCall Lexus appreciates your business and looks forward to your next visit. Thank you for your Five Star review and your recommendation!

August 11, 2023

The service and attention to detail provided here is phenomenal. They take great care of their customers and do things the right way. (If you’re lucky enough to have Jose G. as your service advisor.. he More

by geo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez; Holly Kaminga
Sep 17, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Jose and his dedication to providing you with an excellent service experience. We look forward to your next visit!

August 11, 2023

The best establishment I’ve been to, well organized customer service and great environment Love the complimentary coffee and snacks. More

by mahkijohn17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ej
Sep 03, 2023 -

Sterling McCall Lexus responded

Thank you for the Five-Star review and for choosing Sterling McCall Lexus. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 10, 2023

Jeffrey Peel Service advisor is excellent! Knowlegeable and very friendly taking care of my job grom the start yo the completion. More

by jjnanez225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peel
Sep 06, 2023 -

Sterling McCall Lexus responded

We are thrilled that Jeffery provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 10, 2023

The salesman is really nice and professional. I have been helped a lot to get the great vehicle. More

by ninu191155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danh Nguyen
Aug 30, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 10, 2023

My service associate, Jeff, was excellent. Kept me informed on my service and was very accommodating . More

by carmom6131
Recommend Dealer
Yes
Employees Worked With
Jeff, Paul?
Aug 14, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

August 10, 2023

Everything in this dearler was good, salesman. Did a good job help us to explain everything we need More

by tuan2191
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thiên nguyên
Aug 14, 2023 -

Sterling McCall Lexus responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that your salesman provided a great sales experience for you! Sterling McCall Lexus appreciates your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

August 10, 2023

Kevin, the service manager was very helpful today. Fixed my remote start which helps in this hit weather. More

by Tfreeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin service manager 5 star
Aug 10, 2023 -

Tfreeman responded

Good job with tire rotation and oil change. Thanks for the loaner car as well!

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