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Sterling McCall Lexus

Houston, TX

4.8
1,094 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,094 reviews

July 01, 2023

Car was ready when Grant said it would be! Very courteous young man. Other staff just as nice. Made for a very nice experience! More

by forwardt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier/Receptionist
Jul 04, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

Wait time wasn’t bad. There were snacks and drinks. Customer service is top notch! More

by cici4173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 04, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

Honest, professional and friendly. Out of all dealership I have been to, this one makes you feel good and happy after leaving. More

by jshin11488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 06, 2023 -

Sterling McCall Lexus responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 01, 2023

The most friendly staff, keeps you updated on the progress of your vehicle. Wait time was not long and the waiting area was very comfortable More

by mariesmithdav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Ruiz, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jul 06, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

Lexus had a nice verity of Lexuses to choose from on there lot I loved all of them More

by valeriebyrd680
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
Jul 13, 2023 -

Sterling McCall Lexus responded

Hi Valeriebyrd680, we are very happy to have provided you with such a positive experience!

June 30, 2023

Just took the car in for its 2 year service which includes a complimentary oil change. As usual, the folks at Sterling McCall made it a breeze. Friendly, helpful, and efficient. Highly recommend. More

by lisa.kuder21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Rodriguez
Jul 15, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

June 29, 2023

Great customer service. Keep providing with updates and status of their service. Joseph Panalez did a great job. Definitely one of the best service facilities in the area. More

by Tarek Gaspar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Panalez
Jul 15, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

Jul 15, 2023 -

Tarek Gaspar responded

Great service great staff

June 29, 2023

Excellent in care. Nathan is always attentive and diligent. Service manager cares and ensures quality More

by Ephraim Emanuel Gilkes
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 13, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2023

Very helpful and friendly. The vehicle was inspected very carefully. The service consultant was also knowledgeable. More

by Khuffsr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Unk name
Jul 13, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2023

Service reservation was very courteous, the service was done sooner than promised, the loaner car was great. More

by Yehbo101
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Jul 13, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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