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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,732 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,732 reviews

May 14, 2024

Great customer service. Everyone was friendly and courteous . I would recommend the dealership to have your vehicle services More

by Jcoleman2053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
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May 17, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 13, 2024

This seems like one of the few dealerships that will work with you and want to sell cars! More

by bryan.c.gutierrez16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danh Nguyen
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May 16, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 11, 2024

First time car buyer here. Was quite nervous at the beginning, but Mose made the buying process enjoyable and efficient for me. He presented all of the options on the type of c More

by Jlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mose Smith
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May 15, 2024 -

Sterling McCall Lexus responded

Congratulations on your first car purchase! It's great to hear that Mose made the buying process enjoyable and efficient for you. Having all the options presented and your questions answered patiently can make a big difference. Enjoy your new car!

May 10, 2024

Their service dept is first rate & they ran on time! Had lovely xtra attention with tech info from Lisa!! Soo Hreat‼️🙌 More

by cherylmdx
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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May 15, 2024 -

Sterling McCall Lexus responded

That's great to hear! Lisa's attention to detail and tech knowledge made your experience even better. It's wonderful our service department is doing a fantastic job. Thank you for choosing us!

May 10, 2024

The dealership is good at scheduling your service appointment .They make you comfortable with your wait and they do good work. More

by j.l_lewis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Udall, Mylinh Tran-Salazar
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May 15, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 09, 2024

Great customer service, it fits my busy schedule, I used their valet service and it was outstanding!!! Keith & Cameron were always in communication and provided me with an amazing experience! More

by Hiri Ahly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith & Cameron
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May 11, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear about your outstanding experience with our dealership's customer service, valet service, and communication from Keith and Cameron. Thank you for choosing us!

May 09, 2024

Comfortable environment, amenable staff, unstressful transaction. Appreciate personable sales person, Jimmy Olguin, for transaction ease. More

by Debra
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Olguin
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May 10, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We're thrilled that Jimmy provided you with an easy sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 09, 2024

The service was excellent and the work was clearly explained. The service associate was very professional. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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May 10, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 08, 2024

Excellent service experience today. 60000 mile check up. Completed on time with great results. Thanks More

by Murphml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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May 10, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We

May 08, 2024

1st class service provide by Sterling Mcall Lexus. My advisor Josh was phenomenal. He did not push me to get unnecessary services. Loved his professionalism More

by enjeri
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 09, 2024 -

Sterling McCall Lexus responded

That's fantastic to hear! We're delighted that you had a 1st class service experience at Sterling McCall Lexus with advisor Josh. Providing professional and non-pushy service is important to us, and we're glad Josh met your expectations.

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