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Sterling McCall Lexus

Houston, TX

4.8
1,710 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,710 reviews

March 31, 2025

I thank to thank Jeff, for doing an outstanding customer service. Bravo Zulu!! Very nice, polite and updating me for the service, he went above and beyond making sure I have a loner car to drive. I am very More

by Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peel, Ray Villarreal, Mylinh Tran-Salazar
Apr 02, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

This dealership is friendly to bring vehicle in and get your work done correctly without any issued. More

by nguyen.hieupt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Apr 01, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2025

Great service and personable touch. Prompt and efficient in completing diagnostics and completion of service. More

by Thepages
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer, Ray Villarreal, Mylinh Tran-Salazar
Apr 02, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

Every job done well,thanks . I love Lexus Allemployees work enthusiastic and professional. Hoping that Lexus will improve every day. More

by Kimcao 62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
Apr 01, 2025 -

Sterling McCall Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2025

Nathan was great. I’m a woman so it feels great to have a person in the service dept that makes you feel confident and comfortable. He was honest and knowledgeable. Th More

by Chantpatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Apr 01, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff Nathan to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2025

Great service and customer support. Very pleased service. Taken care of all the reported problems. - Esner Antunez and Teodoro Salgado More

by karthikjayabal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner Antunez
Apr 01, 2025 -

Sterling McCall Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Lexus. If you have any further questions, please give us a call. We're always happy to help!

March 29, 2025

This dealership was great! !! They answered my questions. Friendly, kind and respectful. They made me feel important. Thank you. More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them!!!
Apr 01, 2025 -

Sterling McCall Lexus responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Sterling McCall Lexus

March 29, 2025

Excellent customer service! The staff was friendly and attentive, making my experience smooth and enjoyable. The facility was great—clean, well-maintained, and welcoming. Highly More

by Kedar M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Mar 30, 2025 -

Sterling McCall Lexus responded

Hello Kedar, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 29, 2025

Nice neat clean. Enjoy my sales rep Hunter. He is always precise and on point More

by Nikki Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Mar 30, 2025 -

Sterling McCall Lexus responded

Hello Nikki, we're happy you found Hunter to be so supportive during your experience here at Sterling McCall Lexus. We do hope we can be of assistance in the future. Take care!

March 29, 2025

The staff are courteous and check-in is very easy. The waiting rooms are clean and comfortable while waiting for services. More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Mar 30, 2025 -

Sterling McCall Lexus responded

Hello Marcia, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

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