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Sterling McCall Lexus

Houston, TX

4.8
1,377 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,377 reviews

December 17, 2024

Imad was the best sales guy i’ve ever had! His service was top of the line and his good looks just made everything better! His smile definitely sold the car itself! 10/10!!! More

by lillys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
imad
Dec 20, 2024 -

Sterling McCall Lexus responded

Hi Lillys, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

December 17, 2024

Always pleased with sterling McCall, Marlon Romero always takes great care of me. Polite & professional! More

by Doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Dec 20, 2024 -

Sterling McCall Lexus responded

Hello, we're happy to hear you had a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 17, 2024

They do a great job keeping you informed of the status of your vehicle and are very accommodating with a loner. More

by Sherri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 20, 2024 -

Sterling McCall Lexus responded

Hello Sherri, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 17, 2024

Very organized service department. Great attention to detail and good interactions with Service writer Matthew. Work completed quickly and efficiently and car returned to me spotless More

by MAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Tores
Dec 20, 2024 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2024

We purchased a Lexus here and were happy with everything about it. Our salesman Chet Sourn was great! He went above and beyond to help us choose our vehicle on a very busy day there. Highly recommend thi More

by Glenn & Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chet Sourn
Dec 20, 2024 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Lexus. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 16, 2024

Derrick did an excellent job of informing me of the price and progress on my car. More

by Mary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick
Dec 22, 2024 -

Sterling McCall Lexus responded

Hi Mary, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We hope you have a great day!

December 13, 2024

Facility and services are great. Sale nan ( Van Lim ) was an excellent and knowledgeable. Much appreciated. I bought 2 new car at the dealer and very happy about the services. More

by Hung.t.hoang
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Van Lim
Dec 15, 2024 -

Sterling McCall Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 13, 2024

I took my vehicle in for service and Marlon provided excellent customer service. Their staff is not only friendly but also highly skilled. More

by Lexusowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Dec 15, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Marlon and the team here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

December 13, 2024

Great service and very knowledgeable manager or service rep person, very helpful detail and clear problem More

by Tony.vdn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Dec 15, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

Kevin Bayer is the best in customer service. He is always so wuick to respond and have everything areanged and ready and truly makes getting my csr serviced a breeze. His years of loyalty to k More

by vrhoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Dec 13, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy Kevin Bayer could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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