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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,094 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,094 reviews

August 16, 2023

Excellent service wonderful people real knowledgeable call Service. I love their service, so professional.thank so much More

by kdstull44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Aug 18, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 16, 2023

Great service from arrival to check out. Everybody was very helpful. I received great costumer service! More

by kriszn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, my service advisor and Omar helping me with setting up my app.
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Aug 18, 2023 -

Sterling McCall Lexus responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 15, 2023

Sending many thanks to Ron for always being available and able to explain my car needs! Thank you for being patient with me and sending updates when needed! More

by Akayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON
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August 14, 2023

A Professional and Extremely attentive to their customers without the car salesmen pressuring the customers! More

by lbyars10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilya Zaretsky
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Aug 26, 2023 -

Sterling McCall Lexus responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to the pleasure of assisting you again in the future.

August 14, 2023

Paul Banigo and Mose Smith were outstanding! Sterling team is excellent! Strong customer experience! The Used Car Manager was also quite good. More

by pj6313028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Banigo and Mose Smith
Report | Print
Sep 03, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Paul and Mose provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 14, 2023

Excellent service, courteous people. Completely satisfied. I just hope they would never change. I’m glad Lexus is my car. More

by Onyx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
E J
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Sep 04, 2023 -

Sterling McCall Lexus responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

Sep 04, 2023 -

Sterling McCall Lexus responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 14, 2023

My experience was pleasant with this dealership. Moreover, my service advisor Grant was awesome. Thank you Grant More

by ismoca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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Aug 26, 2023 -

Sterling McCall Lexus responded

Thank you for acknowledging Grant for his professionalism and dedication. Ensuring your satisfaction is our ultimate goal! We appreciate when our associates are recognized for the exceptional service they provide. Your business, as well as your Five-Star Review, are very much appreciated! It would be our pleasure to assist you again.

August 13, 2023

Wait time long per usual but Jose Gutierrez made certain to update me several times during the visit to let me know the progress of the service which is exceptional. More

by toilers-mondo-0y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
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Sep 09, 2023 -

Sterling McCall Lexus responded

We are thrilled that Jose provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 12, 2023

I always get the best service at this Lexus out of all other lexus dealers in Houston. Service advisor was helpful and knowledgeable. Though billing department forgot to add the discount, service advisor More

by KADIR007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Page
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Sep 21, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 12, 2023

Professional services and honest business. Nice people that you would feel comfortable to talk with More

by jacobxwei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Report | Print
Aug 26, 2023 -

Sterling McCall Lexus responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to the pleasure of assisting you again in the future.

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