Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,219 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,219 reviews

November 07, 2023

Randy and everyone I talked to was Very helpful, polite, kept me updated , professional Thank you More

by sjz1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Nov 08, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Randy provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

Justin Page at the service department is awesome. He is very professional and takes care of me. A true asset to the company. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Page
Report | Print
Nov 08, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Justin provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 07, 2023

I am not a happy camper at the moment. Just drove my car back to New Braunfels and was hit all the way. My air conditioner was working perfectly until your service department did a 20,000 More

by Mimiharrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Garner
Report | Print
November 06, 2023

It provides excellent service and support! The staff is very helpful and knowledgeable! The dealership provides a very comprehensive service! I would highly recommend it! More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie R.
Report | Print
Nov 08, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 05, 2023

Reliable prompt and professional. I have been buying from this dealership and getting service for 15 years. Always excellent More

by kentheck1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Nov 07, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a reliable, prompt, and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 05, 2023

This dealer is exceptional,good service is outstanding and on time. Service advisor Joseph Panalez is very friendly. He did a good job. More

by Paultunguyen20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Joseph Panalez
Report | Print
Nov 07, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Joseph provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Had a great experience today. I did not have a problem waiting for my vehicle. The lobby area was very relaxing. Stevie was the best Rep ever. More

by mariesmithdav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie 5 stars
Report | Print
Nov 07, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Exceptional service and attention to detail. Service staff committed to great personal service. Service performed in a timely manner. More

by txrn007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Nov 07, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an exceptional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

They always take good care of my car and answer any questions I may have they are efficient and helpful and they will tell me if they have any concerns about my safety. More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Report | Print
Nov 07, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an efficient and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

I have to point out the service advisor Nathan, this guy is remarkably great! His customer service skills are above standards in my opinion. It’s hard to receive excellent customer service in this day and a More

by Errol Pryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Nov 08, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Nathan provided remarkable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
77
78
79
...
122