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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,219 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,219 reviews

November 16, 2023

Service was on time and at the price quoted my dealer representative was very good about keeping me informed and showing me where I could be comfortable during the service More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
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Nov 18, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

They management need to improve due to their staffs during maintenance once completed must be reviewed the item then release to clients. More

by Jenn-maw Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
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November 16, 2023

Second time I’ve taken my car in for an oil change and they’ve recommended other services that were NOT needed.The first time they recommended services and I hadn’t even reached the required recommended m More

by Streetwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
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November 16, 2023

The best Lexus Service department in the US, My Service Rep.- Matt Torez did a fantastic job, my entire family will be back to service our fleet of Lexus car at Sterling McCall Lexus!!!!!! More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
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Nov 18, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Matt provided fantastic assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Great place. My advisor was super helpful and kept me up to date throughout the service. More

by Ttrand25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Udall
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Nov 18, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Easy in easy out. No problems. Easy in easy out. No problems Easy in easy out. More

by Waynejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Ruiz
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Nov 16, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Nathan took great care of me while I was there. Made the whole process pleasing. More

by khangiswilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Mccarter
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Nov 16, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Nathan provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Wonderful service. Kinley was on top of the process throughout and provided timely and accurate updates. More

by Jf44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
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Nov 16, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a wonderful experience and that Kinley provided top-notch assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

Hai is knowledgeable and efficient to handle the whole process. We don’t have any negative experience More

by Aabbmother
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai
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Nov 15, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Hai provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 13, 2023

Grant has always been our outstanding service consultant since we bought the 2020 NX300H back in April. Thanks for the professionalism, care, and timeliness. More

by Bradford Stephen Kyle
Service Time
Recommend Dealer
Yes
Employees Worked With
Grant Walker
Report | Print
Nov 15, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Grant provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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