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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,219 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,219 reviews

November 23, 2023

What an excellent service ever received even though I was not taken an appointment there at the service station. More

by Ja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keven
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Nov 29, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 23, 2023

Great service , Love the video diagnostic of my car, really shows you what’s going on, they are so accommodating, This dealership is 5 star. More

by mmassey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
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Nov 29, 2023 -

Sterling McCall Lexus responded

The inclusion of a video diagnostic for your car is a great way to provide transparency and understanding of the vehicle's condition. It's fantastic that Sterling McCall Lexus goes the extra mile to accommodate customers and that your experience has been rated at a 5-star level. Thank you for your business!

November 22, 2023

We had a list of 8 service/ maintenance items completed on our vehicle. Kinley advised us of the necessities in a professional manner. She kept an open line of communication throughout the procedure, was i More

by Hector M Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley Rushing
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Nov 28, 2023 -

Sterling McCall Lexus responded

It's great to hear that Kinley from Sterling McCall Lexus provided exceptional service in managing the maintenance and repairs for your vehicle! Her professionalism, clear communication, and attentiveness to ensuring all necessary repairs were completed in a timely manner must have made the entire process smooth and stress-free for you. Thank you for your business.

November 21, 2023

Have bought 3 cars from Jimmy Olguin and will continue to buy from him at Sterling McCall! More

by Britney0829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Olguin
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Nov 22, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Jimmy provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 18, 2023

Over the years since I bought my car the service advisors have all been patient, knowledgeable and helpful. More

by Ms. Freddie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 21, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

George Ross is a huge help when purchasing a new vehicle! Knowledgeable, friendly and patient with all my questions. More

by Tcartwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not listed , Anthony Scala
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Nov 18, 2023 -

Tcartwright responded

Thank you Sterling McCall and George Ross for your help in getting my new Lease car! Financing paperwork went quick and smooth.

Nov 18, 2023 -

Tcartwright responded

George Ross—- always good to see you and we appreciate all your explanations and assistance.

November 18, 2023

Chris and Hailey were amazing . Love the great service. They really help me find the vehicle I wanted. More

by Solame82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 21, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Chris and Hailey provided you with an amazing sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 18, 2023

Kinley was very nice and helpful. Your are very trustwordy.. Service area customer launge was very good. More

by metinekren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinely, Mylinh Tran-Salazar
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Nov 21, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Kinley provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Customer service is A1 randy is very knowledgeable about his job and making sure the customer is happy and satisfied More

by vcalliganjr
Workmanship
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
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Nov 21, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had an A-1 experience and that Randy provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Excellent service to find the problem. Kind and courteous! Awesome dealership! They go the extra mile on services. More

by Stefano469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service department
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Nov 21, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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