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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

September 23, 2023

The service I received today at Sterling McCall Lexus was amazing. Jose was very professional and courteous, I am really impressed and will be coming back More

by Amyn Hassan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Sep 26, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus! It was our pleasure to take care of your automotive needs. We want to thank you for acknowledging Jose and his dedication to providing you with an excellent service experience. We appreciate your business and the Five-Star review!

September 21, 2023

great service and allways willing to go the extra mile to make your visit as relaxed. More

by bergeri
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Miller
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Sep 24, 2023 -

Sterling McCall Lexus responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 21, 2023

Hunter was a great service advisor I was told of my repairs in advance and given a choice to refuse, great service More

by gilgarza002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
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Sep 23, 2023 -

Sterling McCall Lexus responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Hunter went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

September 20, 2023

Everyone was friendly and helpful. However, I don’t think they spent enough time with me explaining all the complicated technical parts of the auto More

by shirlvitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylinh Tran-Salazar
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Sep 23, 2023 -

Sterling McCall Lexus responded

It's great to hear that everyone at the place was friendly and helpful. However, I understand your concern about the level of explanation regarding the complicated technical aspects of your auto. Please stop by anytime and we will be glad to go over any questions you may have. We appreciate your business and look forward to assisting you in the future.

September 20, 2023

Waited a little long when I pulled in. But I think it’s because they were busy. I did not get to learn the name of the very courteous employee that offered to help me then got me in touch More

by Vu.tranm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ
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Sep 23, 2023 -

Sterling McCall Lexus responded

Thank you for choosing Sterling McCall Lexus! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 19, 2023

Efficient,and easy car repair and service . They told me what to expect when repairing my car and did that exact work. More

by moffitt879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
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Sep 21, 2023 -

Sterling McCall Lexus responded

Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!

September 19, 2023

Knowledgeable, clean, timely service, great team of people willing to help and take the time to answer and explain all questions asked, More

by MJ
Recommend Dealer
Yes
Employees Worked With
Keven Bayer
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September 19, 2023

Awesome group people. Very very helpful and nice.didn’t push me to do anything but help me make that good decision More

by Nguyen-antony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van and John also get that’s 5 star!!, Mylinh Tran-Salazar
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Sep 22, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 19, 2023

Everyone was very professional. David was great as usual.and very helpful. Financial department was very efficient. More

by ggrinblat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Capin
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Sep 21, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that David provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 19, 2023

Always fast and excellent service. Easy to make an apponitment. Never pushy with possible additional work. More

by joen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Sep 21, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you consistently receive fast and excellent service, find it easy to make appointments, and appreciate that we are not pushy with possible additional work. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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