Sterling McCall Lexus

I had a great experience at the Sterling McCall Lexus dealership. Everyone did GREAT. Love it dealership. Everyone did GREAT. Love it More

Efficient at reminding us of services schedule. Very courteous workers. Great servicing. Very good dealership. Very courteous workers. Great servicing. Very good dealership. More

Service was prompt. Service advisor Marlon Romero was great. Beverage and snacks lady was nice. I think the dealership and waiting areas need remodeling to upgrade their Service advisor Marlon Romero was great. Beverage and snacks lady was nice. I think the dealership and waiting areas need remodeling to upgrade their look. Most of the personnel are friendly. More

I typically have an outstanding experience at this dealership but unfortunately, the most recent one fell short of expectations. I went in for an oil change and inspection and was provided a loaner ca dealership but unfortunately, the most recent one fell short of expectations. I went in for an oil change and inspection and was provided a loaner car. I arrived at 9 am on a Friday and was not contacted to confirm the work was completed. I reached out on a Saturday to find the work was for shed the day prior at 2 pm. In addition, the car was not washed as promised and there were pistachio shells in the console that the woman from the loaner department was kind enough to clean despite not putting them there. I will give them another shot given that I have had positive experiences in the past but the latest was not one of them. More

My advisor was a master communicator. He kept me informed e ery step of the way. He told me that I'd be out in 1 hr and he nailed it. Time is very important. He kept me informed e ery step of the way. He told me that I'd be out in 1 hr and he nailed it. Time is very important. More

Very professional, great client representatives. Joseph did a great job taking care of my car and communicating with the mechanic. Prices are reasonable. Excellent service. Joseph did a great job taking care of my car and communicating with the mechanic. Prices are reasonable. Excellent service. More

Awesome customer service…Offer loaner car, accurate with estimated time of completion. Jose Gutierrez gave me a rain check on car wash, because the machine was broken. He’s very thoughtful. estimated time of completion. Jose Gutierrez gave me a rain check on car wash, because the machine was broken. He’s very thoughtful. More

My agent today, E. J. Grayson, was the most professional of all the agents I have worked with at Stirling McCall, which took some effort as to-date all agents I have wo J. Grayson, was the most professional of all the agents I have worked with at Stirling McCall, which took some effort as to-date all agents I have worked with have been professional. E.J. kept me up-to-date on the status of my Lexus and managed to finish ahead of time, a pleasant surprise. More

Very good service. Service representative David kept me informed and very patient to give me explanations. Service representative David kept me informed and very patient to give me explanations. More