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Sterling McCall Lexus

Houston, TX

4.8
1,460 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,460 reviews

January 18, 2025

This experience was a hold lot better than last time it makes me wonder because I had a new vehicle this time versus last time regardless of the year it should be excellent service all the time More

by lionelcollins109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jan 20, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 18, 2025

Great service great service great service great service great service great service great service great service More

by Susiesuewisneski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Smith
Jan 20, 2025 -

Sterling McCall Lexus responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 18, 2025

Great efficient service, polite staff, good waiting area from a Long term customer, will return More

by keith.c.shoemaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 20, 2025 -

Sterling McCall Lexus responded

Hi Keith, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2025

My sales person was excellent he walked me through the entire process effortlessly. A great reflection of the dealership….. More

by lekishaboutte
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
Jan 20, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

Jesse Hartman always takes very good care of me. He ensured my new Lexus was serviced within the time he indicated and kept me informed throughout the process. I also always enjoy waiting at the dea More

by SAS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
Jan 20, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

January 17, 2025

Kinley is wonderful and has great customer service. The employees that I encountered were nice and respectful. More

by arneciaglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Jan 20, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

Great customer service! My service advisor, Kinsey, responded very quickly to my questions and kept me updated throughout the process. The workers I interacted with were all More

by Jessicaknguyen
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinsley
Jan 17, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Thanks for the recommendation, and have an amazing day!

January 16, 2025

The employees here work very hard and efficient, I wouldn’t go to another Lexus but this one for my services More

by TexasRattleSnake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
Jan 22, 2025 -

Sterling McCall Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

Service person was very fair. The vehicle had only recently been purchased (Nov. 2024) and I had a tire sensor problem addressed in December 2024 so I wasn’t charged when a sensor More

by georgeallan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zapata, Francisco in Service was very good.
Jan 22, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2025

I purchased my first car here, and the process was very smooth! I’m happy with my purchase. More

by micknz09
Recommend Dealer
Yes
Employees Worked With
Andy Lui
Jan 22, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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