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Sterling McCall Lexus
Houston, TX
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This experience was a hold lot better than last time it makes me wonder because I had a new vehicle this time versus last time regardless of the year it should be excellent service all the time makes me wonder because I had a new vehicle this time versus last time regardless of the year it should be excellent service all the time More
Jesse Hartman always takes very good care of me. He ensured my new Lexus was serviced within the time he indicated and kept me informed throughout the process. I also always enjoy waiting at the dea He ensured my new Lexus was serviced within the time he indicated and kept me informed throughout the process. I also always enjoy waiting at the dealership because it is a very comfortable waiting area with snacks and drinks provided. More
Great customer service! My service advisor, Kinsey, responded very quickly to my questions and kept me updated throughout the process. The workers I interacted with were all My service advisor, Kinsey, responded very quickly to my questions and kept me updated throughout the process. The workers I interacted with were all professional, knowledgeable, and friendly. The dealership had a welcoming atmosphere, and the entire experience was smooth and stress-free. I appreciated the attention to detail and the effort to ensure I was satisfied with the service. I highly recommend this dealership to anyone looking for exceptional service and a team that truly cares about their customers! More
Service person was very fair. The vehicle had only recently been purchased (Nov. 2024) and I had a tire sensor problem addressed in December 2024 so I wasn’t charged when a sensor The vehicle had only recently been purchased (Nov. 2024) and I had a tire sensor problem addressed in December 2024 so I wasn’t charged when a sensor had to be addressed again in January 2025. More