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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,220 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,220 reviews

December 27, 2023

They are really nice and the salesman was helpful and very knowledgeable . I recommend this store and the salesman for all my friends More

by ghaly_joseph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasser , Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Dec 28, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with a nice and helpful sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 26, 2023

Fast friendly service. Fair price. No hidden fees. Went the extra mile to find the car that I wanted. More

by Paularchibald0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Capin
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Dec 28, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 25, 2023

Excellent service center and nice waiting area. Always a great day when I go in and get my car serviced. More

by LandonFsport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieth
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Dec 27, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

My service writer did an excellent job in determining what the total problem was, and advising me how to not only take care of the initial problem, but to prevent future problems. More

by Garytx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
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Dec 28, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 23, 2023

Excellent customer service and great service advisor Keith . Nice work . Car running smooth . Car service is good More

by dmike_11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Dec 27, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Keith provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Mr. Marlon Romero is an amazing dedicated advisor. He is very professional. He updated me every step of the way. He ensured that I received a loaner car and called me instantly my car was ready the followin More

by Blessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero- Five STARS
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Dec 29, 2023 -

Sterling McCall Lexus responded

Marlon is an exceptional advisor, providing top-notch service and ensuring a seamless experience for you. His professionalism, dedication, and consistent updates demonstrate a high level of commitment to customer satisfaction. It's wonderful to hear how he went above and beyond to ensure you were taken care of, from arranging a loaner car to promptly informing you when your car was ready. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Overall great service. The waiting time was brief, my car was in and out, and my specialist was extremely receptive! More

by DARRYL7081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarty
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Dec 27, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Nathan, our consultant, is the most pleasant one we have ever met. The service department was packed the time when we were there. But he made the waiting worthwhile. More

by yvc429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel McCarty
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Dec 27, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear about your positive experience with Nathan! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

This dealerships is really nice and clean. I really liked how there was a lot of seating More

by ddduckieee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service consultant: Keith Pitts
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Dec 22, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Out standing service for over 15 years in numerous vehicles…mainly due to your personnel. More

by sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Capin, Sales. Kevin, Service
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Dec 22, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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