Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,220 Reviews
Call Dealership (800) 256-6225
View Awards

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,220 reviews

January 12, 2024

Service was outstanding. Kinley was superb and took care of an 8 year rattle which had been there from the day I bought the GX 460. Thank you! More

by fsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Jan 16, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had an outstanding experience and that Kinley provided superb assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

Excellent services and very professional attitude. Sterling mccall always treat all the customers very nicely More

by KEWLRIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jan 12, 2024 -

Sterling McCall Lexus responded

We are glad to hear that you've had a positive experience with Sterling McCall Lexus and appreciate our excellent services and professional attitude. Customer satisfaction is crucial. We appreciate your business.

January 11, 2024

Service department is first-rate. Sales personnel are a bit on the unhelpful side ever since the inventory shortage. But that’s everywhere, I’m sure. More

by Tbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Basset
Report | Print
Jan 12, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a first-rate service experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

Did a fabulous job. They deserve their great reputation. Very seamless and excellent staff and service. Van Dim is an excellent sales representative. More

by jon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Dim, F&I representative named Man
Report | Print
Jan 13, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Van provided you with a fabulous sales experience. Our ultimate goal is your satisfaction! We are excited to help you in the future.

January 11, 2024

Marlon is great and really cares about my car and reliability. I have used him for 20 years More

by Stevedwyer810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Report | Print
Jan 13, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear about your positive and long-term relationship with Marlon at our service center. Having the same service advisor for 20 years is a strong indication of trust and satisfaction. We appreciate your loyalty and business. We are excited to help you in the future.

January 10, 2024

Professional, knowledgeable and efficient. A very pleasant experience. Great support before and after the sale. More

by Sjburgert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Unknown, name
Report | Print
Jan 11, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled to have provided you with a professional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

It was a great experience David was ver helpful . He gave us detailed information about the car More

by francispittappilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Jan 12, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that David provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 10, 2024

I was greated quickly and the Service Advisor took very good care of me. Work was done quickly and I was kept updated on the progress. More

by My1018_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 12, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a quick and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 09, 2024

Well received. Was within the told time expected. Very efficient. Service rep. Is very attentive and friendly. More

by lbradshaw776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
Report | Print
Jan 11, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 09, 2024

Extremely clean, efficient and knowledgeable staff. I will absolutely return to this location. I had family with me and they were very impressed with the service as well. More

by cbartolone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Jan 11, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

1
...
65
66
67
...
122