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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,220 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,220 reviews

January 20, 2024

Excellent, prompt service. Marlon Romero is an exceptional service provider. Very professional. Our vehicle is well maintained and taken care of by Lexus. More

by leswamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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January 20, 2024

Today I received excellent service. They diagnosed, communicated and fixed the problem in a very timely manner. More

by Wusty08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Hernandez and EJ
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Jan 23, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

Very quick and reliable. David Cortez goes above and beyond in answering my queries and take care of me. ! More

by ankursarkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David cortez
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Jan 25, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear about your positive experience with David! It's great that he goes above and beyond in answering your queries and taking care of you. We appreciate your kind words and look forward to serving you again!

January 19, 2024

Ashley and the Lexus team were wonderful and understood and met my concerns and needs. They worked with me to resolve my vehicle’s issues. More

by lsaintgermain
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jan 25, 2024 -

Sterling McCall Lexus responded

We're delighted to hear about your positive experience with Ashley and our Lexus team! It's wonderful that they understood and met your concerns and needs, working with you to resolve your vehicle's issues. We appreciate your kind words and look forward to serving you again!

January 19, 2024

Excellent customer service and more. This reason I bought another Lexus. Hope don’t have to pay out of pocket in the next 5 years. More

by BChang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Josh
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Jan 23, 2024 -

Sterling McCall Lexus responded

We're delighted to hear that you experienced excellent customer service and more, leading you to choose another Lexus. Your satisfaction is important to us, and we appreciate your positive feedback. We're here to assist you, and we hope you continue to have a great experience with your Lexus in the coming years. Thank you for choosing us for your automotive needs!

January 19, 2024

They did excellent job in the fasted time with reasonable price. The adviser was very helpful and professional. More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 23, 2024 -

Sterling McCall Lexus responded

We're pleased to hear that you had an excellent job done in the fastest time with a reasonable price. It's great that the adviser was very helpful and professional during your visit. We're here to assist you, and thank you for choosing us for your automotive needs!

January 18, 2024

They provide excellent services both in repair and product I will recommend to go this dealership More

by Jamal lalani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 23, 2024 -

Sterling McCall Lexus responded

We're pleased to hear that you've found our dealership to provide excellent services, both in repair and product. Your recommendation is appreciated, and we're here to assist you with any future automotive needs. Thank you for choosing us, and we look forward to serving you again!

January 18, 2024

Pleasant buying experience. Jimmy Olguin was gentleman and it was pleasure to deal with him. Will buy from this dealership in future. More

by Jason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Olguin
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Jan 23, 2024 -

Sterling McCall Lexus responded

We're delighted to hear that you had a pleasant buying experience at our dealership. It's great to know that Jimmy was a gentleman and made the process enjoyable for you. We appreciate your positive feedback, and we look forward to serving you again in the future. Thank you for choosing us for your automotive needs!

January 18, 2024

All employees that I have dealt with are extremely courteous and helpful. Have been able to get answers to all of my questions in a timely fashion. I’m looking forward to having a service performed on More

by Patty Ann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Jan 21, 2024 -

Sterling McCall Lexus responded

We're pleased to hear that you've had positive interactions with all the employees you've dealt with. Extensive courtesy and helpfulness, along with timely responses to your questions, are important aspects of our service. We appreciate your feedback, and we look forward to providing excellent service for your vehicle in the future. Thank you for choosing us, and we look forward to serving you again! Safe travels!

January 17, 2024

My service advisor, Kevin Bayer is my go-to guy and has been for quite some time. If you have to bring a car in for service, this is the guy. Fast, honest and dependable. I love the customer service and th More

by ilyazaretsky7
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Jan 19, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that Kevin, your service advisor, has been your go-to guy for quite some time and that you appreciate his fast, honest, and dependable service. Thank you for sharing your positive feedback about our customer service and work here. Safe travels with your well-maintained vehicle!

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