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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

November 21, 2023

Have bought 3 cars from Jimmy Olguin and will continue to buy from him at Sterling McCall! More

by Britney0829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Olguin
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Nov 22, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Jimmy provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 18, 2023

Over the years since I bought my car the service advisors have all been patient, knowledgeable and helpful. More

by Ms. Freddie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 21, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

George Ross is a huge help when purchasing a new vehicle! Knowledgeable, friendly and patient with all my questions. More

by Tcartwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not listed , Anthony Scala
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Nov 18, 2023 -

Tcartwright responded

Thank you Sterling McCall and George Ross for your help in getting my new Lease car! Financing paperwork went quick and smooth.

Nov 18, 2023 -

Tcartwright responded

George Ross—- always good to see you and we appreciate all your explanations and assistance.

November 18, 2023

Chris and Hailey were amazing . Love the great service. They really help me find the vehicle I wanted. More

by Solame82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 21, 2023 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Chris and Hailey provided you with an amazing sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 18, 2023

Kinley was very nice and helpful. Your are very trustwordy.. Service area customer launge was very good. More

by metinekren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinely, Mylinh Tran-Salazar
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Nov 21, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Kinley provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Customer service is A1 randy is very knowledgeable about his job and making sure the customer is happy and satisfied More

by vcalliganjr
Workmanship
Recommend Dealer
Yes
Employees Worked With
Randy Lemp
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Nov 21, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had an A-1 experience and that Randy provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Excellent service to find the problem. Kind and courteous! Awesome dealership! They go the extra mile on services. More

by Stefano469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service department
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Nov 21, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Service was on time and at the price quoted my dealer representative was very good about keeping me informed and showing me where I could be comfortable during the service More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
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Nov 18, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

They management need to improve due to their staffs during maintenance once completed must be reviewed the item then release to clients. More

by Jenn-maw Wong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
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November 16, 2023

Second time I’ve taken my car in for an oil change and they’ve recommended other services that were NOT needed.The first time they recommended services and I hadn’t even reached the required recommended m More

by Streetwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
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