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Sterling McCall Lexus

Houston, TX

4.8
1,736 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,736 reviews

October 19, 2024

I really appreciate to the Sterling McCall Service Department for all the reminders to bring in my RX 350 for maintenance. I am thankful to the Service Department who made sure my vehicle was inspect More

by ncj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva
Oct 23, 2024 -

Sterling McCall Lexus responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 18, 2024

They have very professional mechanics, With the friendly attitude. After their check up my car was smoothly and engine has more powerful. More

by miao wang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Aaron lux
Oct 20, 2024 -

Sterling McCall Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 18, 2024

The service department here is always clean. Always professional and aware of what the customer needs. Matt Torres is AMAZING. More

by adrianaj80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Oct 20, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2024

Prompt and great service! Short wait times even when I did not have an appointment ! More

by Malikam13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
Oct 20, 2024 -

Sterling McCall Lexus responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

Kinley so pleasant and always keeps me informed about wait times etc nice dealership with very courteous salespeople especially Van Blount More

by Sharon_jefferson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley rushing
Oct 20, 2024 -

Sterling McCall Lexus responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 17, 2024

Randy the advisor is very nice to deal with Car ready on time Very satisfied for time service More

by belen.nielo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Oct 19, 2024 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

I had a great experience at Sterling McCall Lexus the service that was provided. After having a blowout on freeway the service department was excellent at getting a tow to the dealership. Luckily my tire More

by nemunoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Oct 19, 2024 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Matthew here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 17, 2024

The employees are extremely nice. I went in to get my oil changed and when I was picking my car up, they let me know that they took care of my software update as well as handling some More

by Maisha Alam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco, Anthony Scala
Oct 19, 2024 -

Sterling McCall Lexus responded

Hi Maisha, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

the service was great. everyone was very nice and made one feel special. addressed all concerns with pro More

by M_harrison55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hunter
Oct 19, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2024

Jesse is a top notch service advisor. He is very thorough by checking with my previous service history and has excellent communication time response. Thank you for being on top of thing More

by Lundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 19, 2024 -

Sterling McCall Lexus responded

Hello Lundy, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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