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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,858 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,858 reviews

May 27, 2025

My advisor did a great job today! However, I was told that my first 4 maintenance appointments would be free when I purchased my vehicle. That did not turn out to be true. More

by debj
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
May 29, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2025

Love going here and getting the red carpet treatment. The customer service is always impeccable. More

by virgie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 29, 2025 -

Sterling McCall Lexus responded

Hello Virgie, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2025

I enjoyed the friendly individuals working and the gentleman helping us Mr. Kevin Martinez. He was extremely thorough and very helpful. More

by Bpwill10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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May 30, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

May 26, 2025

I was treated well with respect and much care. Enjoyed every minute waiting, not to mention the breakfast served More

by sheelachacko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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May 27, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2025

I had a very good experience purchasing my third vehicle from SM Lexus. Van Lim was very helpful and streamlined the process of my trade in for a new vehicle. Also thank you Ms Mylinh Salazar for your ou More

by armeenmahvash
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Van Lin, Mylinh Tran-Salazar
Report | Print
May 27, 2025 -

Sterling McCall Lexus responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2025

Sterling McCall Lexus is the best I like my car Lexus ES350 It is very comfortable More

by amritasharma1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
May 28, 2025 -

Sterling McCall Lexus responded

Hi, we are so happy to read such a great review about Sterling McCall Lexus! Thank you, and have a fantastic day!

May 30, 2025 -

amritasharma1965 responded

Lexus 2025 ES350 is a good car

May 25, 2025

Dealer service was great. A final repair needs some parts and Lexus ability to supply is months out. Disappointing to say the least. More

by SKN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Report | Print
May 28, 2025 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 25, 2025

Visite el día de hoy por el cambio de aceite, me atendió Kevin. Quien me brindó una excelente atención y aclaró todas mis dudas. El lugar está muy limpio y puedes tomar café con galletas mientras esperas More

by imaldonadovallecillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 26, 2025 -

Sterling McCall Lexus responded

Hola, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. ¡Estamos deseando verte de nuevo! Que tengas un buen día.

May 25, 2025

My saleman Noe was efficient, John is a good finance guy and Steven is a really good maintenance guy. Thanks! More

by Sherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Noe Galvan, finance John
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May 26, 2025 -

Sterling McCall Lexus responded

Hi Sherry, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

May 25, 2025

Prompt service. Service tech keeps one posted on progress and if any additional service is needed. Excellent dealership. More

by maria
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley Rushing
Report | Print
May 28, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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