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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,460 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,460 reviews

January 22, 2025

Have always been on time. Very courteous and helpful and knowledgeable. Very good about telling you what is going on. Never have to wait long and if so give you a loaner ca More

by joans1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker
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Jan 24, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 22, 2025

Excellent service. I’m so happy with my service guy. Thank you so much for everything More

by María Pereira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Jan 24, 2025 -

Sterling McCall Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Lexus. We look forward to your next visit! Take care!

January 22, 2025

Great service and Advisor very informative. I had some work to get done and was able to complete in a private cubicle, I did not get coffee but I was impressed by the full service coffee bar More

by trmccardell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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Jan 24, 2025 -

Sterling McCall Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Lexus. We hope to be of service to you again in the future. Best wishes, Sterling McCall Lexus

January 22, 2025

They did a Good job doing maintenance work on my car during the recent visit More

by moussavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
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Jan 24, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 21, 2025

Jose provided exceptional custimer service and got our rx350 fixed. He provided regular updates on the work and is always a pleasure to work with. More

by raist231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Jan 22, 2025 -

Sterling McCall Lexus responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

January 20, 2025

Excellent service knowledgeable service staff reasonable prices. Efficient and on time. Been going to them for 20 years More

by Pjvlk1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Paige
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Jan 22, 2025 -

Sterling McCall Lexus responded

Hi, we are so happy to read such a great review about Sterling McCall Lexus! If you're ever in need of more help, please let us know!

January 20, 2025

The dealership is very clean . Once one drives into the service area, you are immediately approached by a staff who helps you right away. They are very courteous. More

by Esther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Manager in training
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Jan 22, 2025 -

Sterling McCall Lexus responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2025

All the staffs at the dealership are very helpful and attentive!! I am very happy to get services there! 5 Stars! More

by blackandwhiteimports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Jan 21, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We look forward to your next visit! Take care!

January 19, 2025

Quick, easy, transparent on cost and time. Loved the video review of the items that needed repair by the service provider. Wonderful service! More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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Jan 21, 2025 -

Sterling McCall Lexus responded

Hi Tanya, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2025

Randy was friendly, efficient, and got me out in 1 hr. The lounge was clean, nicely appointed with TVs More

by lynnlipkinsegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy in Service - Great
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Jan 21, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy Randy could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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