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Sterling McCall Lexus

Houston, TX

4.8
1,736 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,736 reviews

October 22, 2024

They did a great job on my car and the loaner car was very nice More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 25, 2024 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 22, 2024

Great service. Friendly, helpful staff. Provide clear info about the things that need to be done to my car. Very efficient More

by gwenemmett
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Oct 25, 2024 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2024

Routine annual managed by Francisco took about 2 hours. Included 130 point check list, change oil and filter, rotate tires. Car was washed, vacuumed and wiped down. Waiting area was clean. Coffee bar was f More

by edie.diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapata
Oct 25, 2024 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Francisco here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2024

Great job as always. Marlon is an excellent service associate. Always professional very polite and knowledgeable person. Always go the extra mile to satisfaction. When he More

by hanyjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Oct 25, 2024 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Marlon here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2024

Consistently reliable, good quality work, efficient and good communication. Good availability of loaner cars is also a big plus for me. More

by Mike Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew, David Capin
Oct 25, 2024 -

Sterling McCall Lexus responded

Hello Mike, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2024

The crew of maintenance department is very helpful to assist the costumers to do a maintenance of the car More

by rhick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Oct 25, 2024 -

Sterling McCall Lexus responded

Hello Rhick, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

Oct 29, 2024 -

rhick responded

Very helpful of maintenance department crew specially to Marlon

October 22, 2024

Jose Gutierrez our Service Advisor for many years has been very helpful and always there to lend a helping hand we trust him with my vehicle and he has never let us down. More

by yoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
Oct 25, 2024 -

Sterling McCall Lexus responded

Hello Yoli, thank you for your kind review; we are happy to pass along your comments to Jose here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2024

Excellent service rep (Grant), quality of work and timeliness of repairs. been coming here for years, always leave happy. More

by Sk79105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Oct 23, 2024 -

Sterling McCall Lexus responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 19, 2024

This is a very nice dealership great service and great customer service keep you posted on how things are moving forward with your service More

by yvettewilliams53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Oct 23, 2024 -

Sterling McCall Lexus responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 19, 2024

First class service provided by professional people in a clean environment. I enjoyed their use of technology to keep me apprised of the status of my car. More

by Pimms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Miller and Nathan McCarty
Oct 20, 2024 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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