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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,733 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,733 reviews

October 26, 2024

Always takes care of us. Techs are the best! Easy to communicate with. Very good waiting area More

by weathers.doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Oct 28, 2024 -

Sterling McCall Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 24, 2024

The best service and great service from Kevin the advisor taking care and excellent service More

by wholesalecleanersinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Report | Print
Oct 26, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at Sterling McCall Lexus! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Lexus!

October 24, 2024

Rock was on point during the whole process! I will be back to this dealership. Their customer service was excellent. More

by cynthiathomas03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
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Oct 26, 2024 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

October 23, 2024

They are efficient; will take appointments & honor appointments. Josue, service representative, always answers all questions. He’s quite knowledgeable, patient & professional, More

by angelatdoucette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Garcia
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Oct 25, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Josue here at Sterling McCall Lexus! If you're ever in need of more help, please let us know!

October 23, 2024

Good services and attention to customer. Noe was great help and the Finance team swift process More

by loro1162
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe Galvan
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Oct 25, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 23, 2024

The team was very attentive and quick to respond to ensure my car buying needs were met More

by RedNose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farzad
Report | Print
Oct 25, 2024 -

Sterling McCall Lexus responded

Hi, thank you so much for your positive comments about Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2024

Strong dedicated sales rep. ..our sales rep Chet is very patients with us since August as the car we wanted was under recall... More

by berniefong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chet - Certified Car salerep
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Oct 25, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2024

Great service. Friendly, helpful staff. Provide clear info about the things that need to be done to my car. Very efficient More

by gwenemmett
Recommend Dealer
Yes
Employees Worked With
Jose Gutierrez
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Oct 25, 2024 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2024

Routine annual managed by Francisco took about 2 hours. Included 130 point check list, change oil and filter, rotate tires. Car was washed, vacuumed and wiped down. Waiting area was clean. Coffee bar was f More

by edie.diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapata
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Oct 25, 2024 -

Sterling McCall Lexus responded

Hello, thank you for your kind review; we are happy to pass along your comments to Francisco here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2024

They did a great job on my car and the loaner car was very nice More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Oct 25, 2024 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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