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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

December 23, 2023

Excellent customer service and great service advisor Keith . Nice work . Car running smooth . Car service is good More

by dmike_11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Dec 27, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Keith provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Mr. Marlon Romero is an amazing dedicated advisor. He is very professional. He updated me every step of the way. He ensured that I received a loaner car and called me instantly my car was ready the followin More

by Blessed
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Marlon Romero- Five STARS
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Dec 29, 2023 -

Sterling McCall Lexus responded

Marlon is an exceptional advisor, providing top-notch service and ensuring a seamless experience for you. His professionalism, dedication, and consistent updates demonstrate a high level of commitment to customer satisfaction. It's wonderful to hear how he went above and beyond to ensure you were taken care of, from arranging a loaner car to promptly informing you when your car was ready. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Overall great service. The waiting time was brief, my car was in and out, and my specialist was extremely receptive! More

by DARRYL7081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarty
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Dec 27, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Nathan, our consultant, is the most pleasant one we have ever met. The service department was packed the time when we were there. But he made the waiting worthwhile. More

by yvc429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel McCarty
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Dec 27, 2023 -

Sterling McCall Lexus responded

It's fantastic to hear about your positive experience with Nathan! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

This dealerships is really nice and clean. I really liked how there was a lot of seating More

by ddduckieee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service consultant: Keith Pitts
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Dec 22, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Out standing service for over 15 years in numerous vehicles…mainly due to your personnel. More

by sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Capin, Sales. Kevin, Service
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Dec 22, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 21, 2023

Quick in an out for my 20k service would highly recommend the service center at Sterling McCall Lexus More

by hparshottambhai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Dec 22, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

Great place to go outstanding team of workers. Very satisfied always let me know what outcome of work that needs to be done through its inspection. A plus to keep the car in it’s maintenance…. More

by Mary54hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Ruiz
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Dec 20, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 17, 2023

They have served me well since I purchased my first automobile there several years ago. More

by Jim Hancock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin BAYER
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Dec 19, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Superior service, professional staff, timely response and overall top tier customer service from the moment you arrive/drop off your vehicle until you drive off the lot. More

by andrea shiloh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Dec 19, 2023 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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