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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

January 13, 2024

This dealership always takes pride in their customers and goes above and beyond what is needed. More

by ryan.day84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley Rushing
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Jan 16, 2024 -

Sterling McCall Lexus responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

January 13, 2024

I was in on Saturday one of the busy days for them yet they were quick and professional. More

by yolee.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith was very professional and even should be around since it was my 1st visiting to the dealership
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Jan 17, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Keith provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

Matthew is a great service provider. Very efficient and kind. Prompt service and I like the video of what’s going on in my vehicle. More

by dburnettjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Para a five excellent
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Jan 17, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Matthew provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 12, 2024

Our sales person Chet did a great job explaining and walking us to the process. Excellent service More

by abby.2005
Recommend Dealer
Yes
Employees Worked With
Chet
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Jan 13, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Chet provided you with an excellent sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 12, 2024

Once I got the person it was very courteous but service dept people do not pick up the phone More

by Divakaruni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph , mathew, Aubrey
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Jan 13, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 12, 2024

Pleased w diagnosing complex problem. Than following up with Warranty company and getting authorization to fix problem More

by aging_caiman_0v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
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Jan 13, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a satisfying experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 12, 2024

Service was outstanding. Kinley was superb and took care of an 8 year rattle which had been there from the day I bought the GX 460. Thank you! More

by fsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jan 16, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had an outstanding experience and that Kinley provided superb assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

Excellent services and very professional attitude. Sterling mccall always treat all the customers very nicely More

by KEWLRIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jan 12, 2024 -

Sterling McCall Lexus responded

We are glad to hear that you've had a positive experience with Sterling McCall Lexus and appreciate our excellent services and professional attitude. Customer satisfaction is crucial. We appreciate your business.

January 11, 2024

Service department is first-rate. Sales personnel are a bit on the unhelpful side ever since the inventory shortage. But that’s everywhere, I’m sure. More

by Tbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Basset
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Jan 12, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a first-rate service experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

Did a fabulous job. They deserve their great reputation. Very seamless and excellent staff and service. Van Dim is an excellent sales representative. More

by jon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Dim, F&I representative named Man
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Jan 13, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We are thrilled that Van provided you with a fabulous sales experience. Our ultimate goal is your satisfaction! We are excited to help you in the future.

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