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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,185 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,185 reviews

March 19, 2024

Whenever I come to sterling mccall lexus, I always make my appointment with EJ. He never fails me and always explains to me the things that are going on with my car, despite how busy things get. Thank you More

by stephanie.huynh02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ
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Mar 22, 2024 -

Sterling McCall Lexus responded

Thank you for sharing your positive experience with EJ at Sterling McCall Lexus! We're glad to hear that he consistently provides helpful and honest service, even during busy times. We look forward to your next visit!

March 19, 2024

Advisor was very helpful, knowledgeable, and got my vehicle serviced in a timely manner! Highly recommend my advisor, Kinley for next service! 👌 More

by Bryan S.
Recommend Dealer
Yes
Employees Worked With
Kinley
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Mar 21, 2024 -

Sterling McCall Lexus responded

Thank you for sharing your experience with us! We're thrilled to hear that Kinley provided you with excellent service, and we appreciate your recommendation. We look forward to serving you again in the future!

March 18, 2024

Great, nice, wonderful customer service. Friendly staff, nice facilities, job finish in time for me More

by tuanthitran281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malone Romero
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Mar 20, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 18, 2024

So carefully whit they customers i loved how they take care about us im goin back soon More

by cajefers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Scala
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Mar 20, 2024 -

Sterling McCall Lexus responded

That's wonderful to hear! We're glad you felt well taken care of at our dealership and that you plan to return soon. We're here to help and ensure your continued satisfaction with our services!

March 18, 2024

Excellent service and Jimmy is the best salesman. Documentation was smooth and very transparent. I would recommend business with the dealership. More

by Uaeforever
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Mar 20, 2024 -

Sterling McCall Lexus responded

That's wonderful to hear! We're delighted that you had an excellent experience with Jimmy as your salesman and that the documentation process was smooth and transparent. Thank you for recommending our dealership. We're here to assist you!

March 18, 2024

My service advisor Kinley has been nothing less than awesome throughout my experience at sterling McCall Lexxus More

by Nkuku18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley R
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Mar 20, 2024 -

Sterling McCall Lexus responded

That's fantastic to hear! We're delighted that Kinley has provided you with an awesome experience at Sterling McCall Lexus. We're here to help and ensure your continued satisfaction with our services!

March 17, 2024

The customer service was excellent. Very friendly, informative and helpful. The entire process went smoothly. More

by gcarter7003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Udall
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Mar 20, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 16, 2024

When entering the dealership they were greeters. The car salesman was very nice. Didn’t have to wait too long. More

by diane_ansley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moses Smith
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Mar 20, 2024 -

Sterling McCall Lexus responded

That sounds like a positive experience! We're glad to hear that there were greeters at the dealership, the car salesman was very nice, and you didn't have to wait too long. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 16, 2024

Great job! service was very good and facility was great place to hang out while waiting. More

by Ron Rapini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Mar 20, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 14, 2024

Excellent assistance! My communication with the service department was a great deal enriched by David. Although I am glad to collaborate with him once more, my car is in e More

by basilbrown2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Mar 16, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear about your positive experience with David at our service department! Providing excellent assistance and enriching communication is what we aim for, and we're glad that David was able to make your experience even better. We're also delighted to hear that your car is in excellent condition and that you're satisfied with our Lexus vehicles. Thank you for your kind words and for choosing us for your automotive needs. We look forward to serving you again in the future!

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