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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

February 01, 2024

Josh is my service advisor and he is always so professional, understanding and able to accommodate my needs. More

by miss_pink03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Feb 02, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Josh provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 31, 2024

The place runs like a clock, and they go above and beyond. Justin is a very good service advisor. More

by RomanoAmano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Feb 02, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Justin provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 31, 2024

We have purchased several Lexus from Sterling McCall and they are always right on point. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Panalez
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Feb 01, 2024 -

Sterling McCall Lexus responded

Thank you for being a valued customer at Sterling McCall Lexus! We appreciate your loyalty. We're here to assist you! 👍

January 29, 2024

Excellent service. I arrived early for my service appointment, and all went well. No issues. More

by crawford.iii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Jan 31, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 28, 2024

Excellent services they always have. All the sales personnel are very friendly. Will always recommend my friends. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Jan 30, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 25, 2024

Prompt service for scheduled visit at reasonable cost with comfortable waiting area surroundings. 10 year customer. More

by cwcrochet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jan 26, 2024 -

Sterling McCall Lexus responded

We appreciate your loyalty as a 10-year customer and are pleased to hear that you received prompt service for your scheduled visit at a reasonable cost. It's great that you found the waiting area comfortable. We value your continued trust in our service and look forward to serving you for many more years. Safe and happy driving!

January 25, 2024

Excellent service! Timely repair. Very proffesional, friendly and customer oriented. Larry Milker ans service rep Kinley, excellent service. More

by bharat.sutaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Miller
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Jan 26, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear that you had an excellent service experience with us! Providing timely and professional service is our priority, and we're glad to know that Larry and Kinley delivered outstanding customer-oriented care. Thank you for choosing our dealership, and we look forward to serving you again in the future! Safe travels!

January 25, 2024

My lexus app is active and functioning. However, while the car was taken in for the service. It didn’t notify me of any tasks. Previously when I had taken my car for service in Oklahoma, t More

by mankidy.varkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
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Apr 04, 2024 -

Sterling McCall Lexus responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Sterling McCall Lexus responded

Thank you for sharing your comments. Please contact me at 713-995-2621and I will be happy to make arrangements to have your vehicle alert system inspected. Larry Miller Service Director

January 25, 2024

Excellent Manager & Salesman. Accommodating & very clean. Timmy & Roley were very helpful to my husband & I. More

by Sportsman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timmy Huynh
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Jan 26, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear that you had an excellent experience with our manager and salesman. It's great that Timmy and Roley were helpful and that you found our dealership accommodating and very clean. Thank you for choosing us, and we appreciate your kind words!

January 24, 2024

Joseph helped me and was very helpful about getting the right service for my car More

by Jbalenene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Jan 26, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Joseph provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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