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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,736 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,736 reviews

November 25, 2024

Excellent in every respect. Reception. Workmanship. Courtesy. Treatment. On time. As promised. Neat and clean Enjoyed it thoroughly. More

by RKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Nov 26, 2024 -

Sterling McCall Lexus responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2024

Exceptional customer service! The salesman went above and beyond to explain all the details of the car and to keep me informed during the buying process. More

by aellahi87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kitzmiller
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Nov 28, 2024 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

The service department is excellent. They go out of their way to make sure that you are completely satisfied and they're very honest More

by Mr. Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff/ service department
Report | Print
Nov 28, 2024 -

Sterling McCall Lexus responded

Hi Smith, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2024

Excellent service feels great how they do the service in my car. Marlon excellent person great communication skills. Will not choose other place to go. More

by Martha L Salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Nov 25, 2024 -

Sterling McCall Lexus responded

Hi Martha, we're happy you found our staff Marlon to be so supportive during your experience here at Sterling McCall Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2024

Service is outstanding primarily due to my service Representative Kevin Bayer and the technician involved.. More

by Earline Montgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Nov 26, 2024 -

Sterling McCall Lexus responded

Hi Earline, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

I’ve been a customer of Sterling McCall Lexus for several years now and I’ve experienced nothing but excellent service from the sales people to the customer service department to the technology employees and More

by jazzarie.fejeran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Nov 26, 2024 -

Sterling McCall Lexus responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2024

Well treated and fast! Kate was excellent . Loved the quiet room I have nothing more to add More

by Jdlong1936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate
Report | Print
Nov 25, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy Kate could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

Great and fast service! Great communication! Would definitely recommend both for purchasing and servicing your vehicle! More

by rahimmethani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
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Nov 25, 2024 -

Sterling McCall Lexus responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

Always super customer attention! Took my new RX 350 for its 30 day complimentary checkup ! ! All was good and running well! Love their service department! Everyone is so courteous an More

by debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Nov 25, 2024 -

Sterling McCall Lexus responded

Hi Debbie, thank you for taking the time to leave a review for us at Sterling McCall Lexus. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Very courteous service manager; immediate attention; and the vehicle was returned 30 minutes ahead of promised time. More

by pastor.atkins56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia, Shelece Campbell
Report | Print
Nov 25, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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