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Sterling McCall Lexus

Houston, TX

4.8
1,456 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,456 reviews

January 24, 2025

This dealership has really good customer service and the workers are fast, kind, and get straight to the point. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arbela
Feb 01, 2025 -

Sterling McCall Lexus responded

Hello Tony, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2025

Very nice facilities and good location. Salesman was trustworthy and did good job of minimizing time to purchase and deliver car More

by beachlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kitzmiller
Feb 01, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2025

Great service provided by Cris Garner! Best salesman! Very knowledgeable, always available to answer questions or concerns. Made sure he kept in touch the entire process! Highly recommend. More

by JGreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not work with any of them
Feb 01, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2025

Very efficient working group. High charges for materials and labor. Probably competition and hiring good employees. Thanks More

by shahashmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortez
Jan 24, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

January 23, 2025

Service was great. Mr. David Cortez was extremely helpful, taking the service orders, explaining and then stayed in contact with the recommendations from the technician More

by shahashmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortez
Jan 24, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found David to be so supportive during your experience here at Sterling McCall Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2025

Excellent service . Very responsive ; kept me updated . Very courteous and super professional ! Highly recommend them ! More

by Ashsaihgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 25, 2025 -

Sterling McCall Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 22, 2025

Excellent service. I’m so happy with my service guy. Thank you so much for everything More

by María Pereira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jan 24, 2025 -

Sterling McCall Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Lexus. We look forward to your next visit! Take care!

January 22, 2025

Great service and Advisor very informative. I had some work to get done and was able to complete in a private cubicle, I did not get coffee but I was impressed by the full service coffee bar More

by trmccardell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
Jan 24, 2025 -

Sterling McCall Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Lexus. We hope to be of service to you again in the future. Best wishes, Sterling McCall Lexus

January 22, 2025

They did a Good job doing maintenance work on my car during the recent visit More

by moussavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 24, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 22, 2025

Have always been on time. Very courteous and helpful and knowledgeable. Very good about telling you what is going on. Never have to wait long and if so give you a loaner ca More

by joans1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker
Jan 24, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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