
Sterling McCall Lexus
Houston, TX
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Jose strives to make my experience as positive as possible. He keeps me informed of my vehicle’s status and makes me feel welcome and valued each time I visit the service department. Jose has been possible. He keeps me informed of my vehicle’s status and makes me feel welcome and valued each time I visit the service department. Jose has been my service advisor for over 5 years. More
Kinley was top notch! I rarely respond to surveys, but I wanted to in this case because I was so impressed with Kinley. She has excellent communication skills- super nic I rarely respond to surveys, but I wanted to in this case because I was so impressed with Kinley. She has excellent communication skills- super nice while not coming across as salesy at all. I felt like I was in great hands. And she responded very promptly and thoroughly to my texts. More
Very well managed Dealership. I have purchased many vehicles from them. Their Service Rep Marlon is very good in taking care of customers. I have purchased many vehicles from them. Their Service Rep Marlon is very good in taking care of customers. More
The dealership was very, very friendly. Mr. Esner Antunez was amazing. He made sure I was in the loop with everything that was happening with my vehicle. The overall process and experience Mr. Esner Antunez was amazing. He made sure I was in the loop with everything that was happening with my vehicle. The overall process and experience was smooth. Thank you More
This is a wonderful dealership. It always serve snacks sometime when you go on Saturdays. They have breakfast if you go in the morning. The people are extremely nice. Jose is the pe It always serve snacks sometime when you go on Saturdays. They have breakfast if you go in the morning. The people are extremely nice. Jose is the person we love to see when we go to Sterling McCall Lexus, and we are very, very pleased with his customer service. Thank you 😊 More
Always a pleasure working with the Sterling McCall Lexus, courtesy, respect, customer care and excellent customer service with detailed feedback from time of service till you pick up your car. Having Marlo courtesy, respect, customer care and excellent customer service with detailed feedback from time of service till you pick up your car. Having Marlon as my great service representative makes it a worthwhile experience every time. And not forgetting the luxury loaner car experience which tops it all. More