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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

February 08, 2024

Hunter was great! Excellent customer service! I would definitely recommend going to him for a great experience. More

by darius staples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Feb 10, 2024 -

Sterling McCall Lexus responded

Thank you for your positive feedback about Hunter! We're thrilled to hear that he provided excellent customer service and made your experience great. Your recommendation is highly appreciated. We value your trust in us and look forward to serving you again.

February 08, 2024

I always enjoy having my car serviced at sterling mccall Lexus. My service professional is pleasant and knowledgeable. More

by dptan53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley Rushing
Report | Print
Feb 10, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 08, 2024

Sterling McCall Lexus is good at customer service and overall quality service. The environment is warm and comfortable. More

by myrnaf751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelece Campbell
Report | Print
Feb 10, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 08, 2024

Very good customer service snd very good and experienced staff with clean and spacious lobby More

by Karawahab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Feb 10, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 08, 2024

Valet service. Turned job around on same day. Helpful, friendly. Good feedback on repair progress. Uses factory parts. More

by chasrome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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Feb 10, 2024 -

Sterling McCall Lexus responded

That's great to hear! Safe travels!

February 08, 2024

My service adviser Matthew P was wonderful. He helped me every step of the way. I appreciate that. More

by Aubrey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew P
Report | Print
Feb 10, 2024 -

Sterling McCall Lexus responded

Thank you for your positive feedback about Matthew, your service adviser! We're thrilled to hear that he was wonderful and helped you every step of the way. Your appreciation means a lot to us. We appreciate your trust in our services and look forward to serving you again.

February 08, 2024

Fardin was great, he gave us excellent service! We will definitely refer all our friends to this location. Thank you! More

by Sajida.somji
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fardin
Report | Print
Feb 10, 2024 -

Sterling McCall Lexus responded

Thank you for your positive feedback about Fardin! We're thrilled to hear that he provided you with excellent service. Your willingness to refer your friends to our location means a lot to us. We appreciate your business and look forward to serving you again.

February 06, 2024

Great dealership and my service person Kevin Bayer is wonderful. Takes great care of me and my car!!!! More

by Srgrenader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Feb 09, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Kevin provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 06, 2024

Superb service department goes above and beyond customer expectations and with reasonable pricing. I have purchased and leased multiple vehicles here for over 20 + years. More

by JT25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Dupuis. Larry Miller
Report | Print
Feb 09, 2024 -

Sterling McCall Lexus responded

It's wonderful to hear about your long-term positive experience with the service department at our dealership. Establishing such a relationship over 20+ years reflects the commitment to excellent service and customer satisfaction. Safe travels, and thank you for your loyalty!

February 05, 2024

Very professional no pressure to buy. Wonderful experience. Would strongly recommend this dealership to family or friends. More

by Glennmorris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farzan
Report | Print
Feb 09, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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