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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

February 18, 2024

Kinley was such a great service provider! She was so attentive and my service was as smooth ever! More

by Yesss
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
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Feb 23, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 17, 2024

Excellent service . Excellent service advisor Mr. Jeffery Peel. On time service updates . will recommend to my friends. More

by monzeemathew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery peel
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Feb 23, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 15, 2024

The Associate, Justin was extremely helpful, courteous, professional and patient. I was able to get in and out quickly. More

by Pavanhouston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Page
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Feb 17, 2024 -

Sterling McCall Lexus responded

It's wonderful to hear that Justin provided extremely helpful, courteous, professional, and patient service, allowing you to get in and out quickly. We appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again!

February 15, 2024

Jose was my service advisor. He is very knowledgeable and gives the best customer service. He always makes me feel comfortable knowing that my car is in good hands. I will alway More

by Bola
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Feb 16, 2024 -

Sterling McCall Lexus responded

We're delighted to hear about your positive experience with Jose, your service advisor. It's great to know that he is knowledgeable and provides the best customer service, making you feel comfortable about your car being in good hands. Thank you for choosing our dealership, and we appreciate your recommendation. We look forward to providing excellent service for your future visits!

February 14, 2024

Great service! Great people! I come to this place for 20 years. It should tell you everything. More

by RomanNiemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Feb 16, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words Roman! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 12, 2024

Very smooth and easy process to purchase a CPO vehicle. The salesman, Cesar, did everything he could to find me the car I was looking for. I'm so happy with the car and experience! More

by Jenniferwitthoft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I did not interact with management
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Feb 14, 2024 -

Sterling McCall Lexus responded

We're delighted to hear that you had a smooth and easy process purchasing a CPO vehicle with Cesar's assistance! It's great to know that he went above and beyond to find the car you were looking for and that you're happy with both the car and the overall experience. We appreciate your business and hope you enjoy your new vehicle!

February 12, 2024

The salesman didn’t pressure us took his time to help us find the best vehicle for our needs More

by Charlie W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mose
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Feb 14, 2024 -

Sterling McCall Lexus responded

It's great to hear that your salesman took the time to assist you in finding the best vehicle for your needs without pressuring you. We're here to help!

February 12, 2024

Easy appointment, clean waiting areas, my service advisor Grant Walker very helpful and kept me update as the repair progress. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker
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Feb 13, 2024 -

Sterling McCall Lexus responded

Thank you for the kind words Linda! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 11, 2024

Easy appointment scheduling and check in. Clean waiting area with plenty seating and snacks. Friendly staff members, no hidden charges, fair prices. More

by LThomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Feb 13, 2024 -

Sterling McCall Lexus responded

Thank you for your positive feedback! We're delighted to hear that you found our appointment scheduling and check-in process easy and that you enjoyed the clean waiting area and friendly staff. Transparency and fair pricing are important to us, and we're glad that you had a positive experience. We appreciate your business and look forward to serving you again in the future! Safe travels!

February 08, 2024

The service I received was quick and painless. Ashley was amazing in helping me get what I needed! More

by CarlosC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Udall
Report | Print
Feb 10, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear that you had a great experience and that Ashley provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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