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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,858 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,858 reviews

May 31, 2025

Ashley Udall and her team are fantastic. Always great work, great communication and an enjoyable experience. More

by ilyazaretsky7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Udall
Report | Print
Jun 03, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2025

Good professional service Everything is doing great. The car got check and car got nice washed. It is so warm to customers. Thank you very much. More

by Dehe Duan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Jun 03, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

Excellent and professional courtesy. Staff were very professional and prompt. Communication was excellent and got the job on time More

by Basem.younes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Garcia, Mylinh Tran-Salazar
Report | Print
Jun 01, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2025

Best service in town! Service Consultants always available and ready to help. Also waiting room very pleasant and welcoming. All good! Thanks. More

by aline.elhage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Zapata is the best!, Ray Villarreal, Mylinh Tran-Salazar
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Jun 01, 2025 -

Sterling McCall Lexus responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

May 30, 2025

Their customer service is outstanding! Top tier. I will continue to purchase Lexus vehicles because the the amazing customer service I receive in their service department. Hunter is so hel More

by Sarah J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
Report | Print
Jun 02, 2025 -

Sterling McCall Lexus responded

Hello Sarah, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2025

Sterling McCall Lexus, has one of the best dealers ship in Houston, the service that I get is always pleasant. I would not take my car anywhere else but Sterling McCall Lexus. The facility is very nice and More

by Mackie03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Sliva
Report | Print
May 31, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Good service, courtesy and friendly staff. There’s short waiting time. Very nice waiting area. Thanks to Service Advisor Kevin who kept me informed on every step. Thank you!!! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
May 31, 2025 -

Sterling McCall Lexus responded

Hi Maria, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Fardin is a great sales rep. Very helpful. Jeff helped with our first service call. Great service. Thanks. More

by Mikecen19
Recommend Dealer
Yes
Employees Worked With
Fardin and Jeff
Report | Print
May 31, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2025

Very good service advisor, after we found him! Car was fixed on time runs betterr More

by Dalekwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eisner (sp)
Report | Print
May 30, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 29, 2025

Nathan is actually the best very articulate very accurate and very honest. I would recommend him to my friends. More

by Rloewenstern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Report | Print
May 31, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nathan here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

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