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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
2,013 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 2,014 reviews

July 25, 2025

Sterling McCall Lexus has been my only dealership for 30 years. It’s the service that keeps me coming back. More

by charrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Nguyen
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Jul 26, 2025 -

Sterling McCall Lexus responded

Hi Charrington, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2025

Professional employees. Very courteous and friendly. Everyone willing to help you as needed. Loved the experience. The facility is well maintained. Important: They li More

by arlenefbuckingham
Recommend Dealer
Yes
Employees Worked With
Mirral
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Jul 26, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2025

Service too low waiting very long when I red line i must look for someone helping More

by Thaonguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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Jul 28, 2025 -

Sterling McCall Lexus responded

Thank you for sharing your comments. I am sorry to read that you were disappointed with your recent service experience. I would like to discuss this concern with you, but I am unable to locate your customer record with the information provided in the review. Please contact me at 713-995-2414 so I can address your concern.   Holly Kaminga Sterling McCall Lexus Service Director

July 24, 2025

We were very pleased with Hunter and how helpfull he was in assisting us to get the necessary repairs done on our vehicle. We love doing business with Sterling MccCall because of their excellent custoner s More

by cantus96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
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Jul 29, 2025 -

Sterling McCall Lexus responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 24, 2025

The dealership is always very clean and accommodating. The staff is extremely helpful, knowledgeable, and professional. I purchased my vehicle from this dealer in 2022 and bring it back for regular upkeep More

by madden316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
Jul 27, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2025

My service rep Esner went above and beyond to assist me in the services I needed More

by Van
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
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Jul 28, 2025 -

Sterling McCall Lexus responded

Hello Van, thank you for your kind review; we are happy to pass along your comments to Esner here at Sterling McCall Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2025

They have a friendly professional staff and a comfortable waiting area with drinks and snacks. More

by P_landau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
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Jul 26, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2025

Service department is on-time, efficient & excellent! Oil change is half the price of other area Lexus dealerships. More

by mwm2124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Jul 24, 2025 -

Sterling McCall Lexus responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 23, 2025

Excellent service experience , customer service excellent! My car was well taken care of and washed too. More

by ugoodi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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Jul 24, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 21, 2025

This dealership was really straightforward, kind, and helpful! The saleman was excellent and really supportive throughout my purchase. More

by Ngoc-Diep Le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tuan Hong
Report | Print
Jul 22, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind words! We are thrilled you had a positive experience at our dealership. Our team works hard to provide our customers the best service and support. We truly appreciate your business and hope to see you again.

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