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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,371 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,371 reviews

December 30, 2024

Our family already bought 8 Lexus SUV from Sterling NcCall, they have the best service team More

by Minly Sung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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Jan 01, 2025 -

Sterling McCall Lexus responded

Hi Minly, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2024

Friendly staff. Immediately took care of problem. Provided me with loaner car. Resolved my issue to my satisfaction Micheal has been very cooperative. More

by Lexus RX 350
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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December 29, 2024

Very efficient service center and nice sales technicians! I have been using their service center for decades..We have purchased our cars from Sterling McCall too! More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie
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Dec 30, 2024 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Lexus. We're happy we could meet your expectations! We hope to see you soon!

December 28, 2024

Really professional staff, selling great cars in a no-pressure way. Friendly people from when we walked in the door. More

by Bobby-B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Chen, Ray Villarreal
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Dec 29, 2024 -

Sterling McCall Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 28, 2024

Jose was friendly, personable, and friendly. .The waiting area was comfortable, and the bathroom was clean. I dislike waiting for anything, but the overall atmosphere made the wait for the servic More

by marcelhamburger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Dec 29, 2024 -

Sterling McCall Lexus responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 28, 2024

Great timely service. Addressed my safety concerns with professionalism. I count on them for all my Lexus service. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Dec 29, 2024 -

Sterling McCall Lexus responded

Hi Beth, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 28, 2024

Customer service is always excellent! Randy is a great service advisor! He really cares about the customer experience. More

by shon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Dec 29, 2024 -

Sterling McCall Lexus responded

Hello Shon, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 28, 2024

Kudos to service advisor Marlon Romero! He is always respectful and accommodating! A great asset to your dealership. More

by Suefeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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Dec 29, 2024 -

Sterling McCall Lexus responded

Hello, we're happy you found Marlon to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

The service was good and I appreciate the quick service and professional people who work there More

by Sjsjohnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Dec 27, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 27, 2024

Very friendly and professional. Top notch customer service. Finance was so easy with little wait time. More

by dcawthon48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Oguin
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Dec 27, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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