Sterling McCall Lexus

This was My first service on my 2025 ES 350. Service Advisor Jose Gutierrez who was assigned to me for the first time was super knowledgeable and patient with all the questions I had for him. Service Advisor Jose Gutierrez who was assigned to me for the first time was super knowledgeable and patient with all the questions I had for him. He was also very courteous and respectful and explained everything that was going to be done. When car was ready he again went over all that was done and looked at.. I am hopeful he would live up to my expectations on my future visits as well - I am sure he will. The waiting area at dealership was super clean as well and in general all employees I spoke to appeared to be very friendly. More

Ashley Udall and her team are fantastic. Always great work, great communication and an enjoyable experience. Always great work, great communication and an enjoyable experience. More

Good professional service Everything is doing great. The car got check and car got nice washed. It is so warm to customers. Thank you very much. The car got check and car got nice washed. It is so warm to customers. Thank you very much. More

Best service in town! Service Consultants always available and ready to help. Also waiting room very pleasant and welcoming. All good! Thanks. Service Consultants always available and ready to help. Also waiting room very pleasant and welcoming. All good! Thanks. More

Their customer service is outstanding! Top tier. I will continue to purchase Lexus vehicles because the the amazing customer service I receive in their service department. Hunter is so hel Top tier. I will continue to purchase Lexus vehicles because the the amazing customer service I receive in their service department. Hunter is so helpful!! More

Sterling McCall Lexus, has one of the best dealers ship in Houston, the service that I get is always pleasant. I would not take my car anywhere else but Sterling McCall Lexus. The facility is very nice and in Houston, the service that I get is always pleasant. I would not take my car anywhere else but Sterling McCall Lexus. The facility is very nice and clean. More

Good service, courtesy and friendly staff. There’s short waiting time. Very nice waiting area. Thanks to Service Advisor Kevin who kept me informed on every step. Thank you!!! There’s short waiting time. Very nice waiting area. Thanks to Service Advisor Kevin who kept me informed on every step. Thank you!!! More

Fardin is a great sales rep. Very helpful. Jeff helped with our first service call. Great service. Thanks. Very helpful. Jeff helped with our first service call. Great service. Thanks. More

Excellent and professional courtesy. Staff were very professional and prompt. Communication was excellent and got the job on time Staff were very professional and prompt. Communication was excellent and got the job on time More

Nathan is actually the best very articulate very accurate and very honest. I would recommend him to my friends. and very honest. I would recommend him to my friends. More