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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,184 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,184 reviews

May 03, 2024

Efficient service team and pleasant atmosphere. Good communication on vehicle status. Jeffrey Peel is an asset to the dealership. More

by Ruthie Hebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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May 07, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the great assistance provided by Jeffrey! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 03, 2024

Very good customer service! I wonder why they didn’t vacuum my car this time ? I will come back again. Thank you Mathew More

by apollo1hb@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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May 09, 2024 -

Sterling McCall Lexus responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 03, 2024

Great service as usual and not much of waiting time. One of the specialists-Marcos was especially helpful, very knowledgeable and updated me super fast on each step! Thank you! 5 ⭐️ More

by Ekaterina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Ruiz
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May 07, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the helpful assistance provided by Marcos! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 03, 2024

Very good as usual. Nate is a good tech and is thorough thank you mucho More

by rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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May 07, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the great assistance provided by Nate! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 03, 2024

Could not be easier to get service. Friendl, on time, and they have covered and climate controlled area you drive in and step out and your on your way. More

by stcaudle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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May 07, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

Their service department is awesome. They get you in there quick and keep you informed on your car. Everyone over there is very nice very professional. More

by Sherryb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarty
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May 07, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was awesome! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

We are happy with the service and a salesmen has a knowledge to help us to choose a car More

by Ktprinting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai nguyen
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May 04, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We're thrilled to have delivered a happy sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 02, 2024

The salesman was awesome. The dealership was nice and clean. The entire experience was great! More

by Sally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilya Zaretsky
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May 03, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear about your positive experience with your salesman and our dealership! We're glad that everything was great and that you found our dealership to be nice and clean. Enjoy your new vehicle!

May 01, 2024

I replace my battery the price is affordable, and service is good will bring my car in for next service. More

by Miuwanchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did get he name , Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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May 04, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 01, 2024

Clean, keeps me informed, friendly staff,respectful, knowledgeable,great atmosphere, love,love,love this dealership. More

by danielsbld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Report | Print
May 03, 2024 -

Sterling McCall Lexus responded

We're thrilled to hear such positive feedback! Keeping our dealership clean, maintaining open communication, and having a friendly and respectful staff are top priorities for us. We strive to create a knowledgeable and welcoming atmosphere for our customers. Thank you for your kind words, and we're delighted that you love our dealership!

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