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Sterling McCall Lexus

Houston, TX

4.8
1,096 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

March 27, 2024

The represenative was honest and detailed in his information. The services were performed in a timely manner. I will return for further services. More

by rodmontz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Page
Apr 03, 2024 -

Sterling McCall Lexus responded

Thank you for sharing your experience! We're glad to hear that our representative provided you with honest and detailed information and that the services were performed to your satisfaction in a timely manner. We appreciate your feedback and look forward to welcoming you back for any future services you may need.

March 27, 2024

Extremely trustworthy, professional, high quality and fast customer service. Always prefer this location and team More

by sogo922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Mar 29, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a trustworthy and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

Everyone was friendly, polite and helpful. The staff was ready to help you in anyway possible. Five star rating. My sales person, Jerry Chen was great. More

by Lstewart0114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Chen
Apr 03, 2024 -

Sterling McCall Lexus responded

Thank you for your feedback! We're delighted to hear that you had a positive experience at the dealership and that our staff was friendly, polite, and helpful. It's great to know that they were ready to assist you in any way possible, and we appreciate your five-star rating. We're also glad to hear that Jerry provided you with great service. We value your business and look forward to serving you again in the future!

March 27, 2024

Imad was terrific in every possible way. He answered every question thoroughly and honestly, followed through to make the delivery process smooth and efficient, and was highly motivated to More

by dbell
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Patrick
Apr 03, 2024 -

Sterling McCall Lexus responded

Thank you for sharing your wonderful experience with Imad! We're thrilled to hear that he provided you with exceptional service and made sure that you were fully satisfied throughout the process. It's great to know that you were so pleased with his assistance and that you became his biggest fan. We'll be sure to pass along your kind words to Imad. We appreciate your recommendation and your support!

March 27, 2024

Amazing service amazing people and best pricing will come back again for more work in the future More

by Nabeel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith and Larry
Mar 29, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

Wonderful experience! They treat us like family with stellar customer service and superior product knowledge! Thank you Matt. More

by Jvilan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt T., Mylinh Tran-Salazar
Apr 03, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Van is such a patient salesman. It’s refreshing feeling like you can trust the person who is selling you your car. And I’m so pleased with my rx500h sport - it’s so fly. Van helped More

by angela e.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van 5 stars always
Apr 03, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear about your positive experience at Sterling McCall Lexus! We're delighted that Van provided you with patient and trustworthy assistance, making your car-buying process enjoyable and comfortable. It's great that you appreciated the financing department's kind and accommodating approach, as well as the overall seamless experience at our dealership. We're thrilled that you're pleased with your RX500h Sport and that you feel like you're getting great quality for the price. Thank you for recommending Sterling McCall Lexus and for trusting us with your business. Enjoy your new vehicle!

March 25, 2024

I went in for service. Every one was professional, courteous, quick and most helpful. I will definitely be going back. More

by John E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Anthony Scala
Mar 30, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 25, 2024

Grant (service advisor) was really respectful and knowledgeable. He answered all my questions. Kept me up to date with my vehicle. Sterling McCall Lexus is my favorite dealership. More

by samuel fuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Mar 30, 2024 -

Sterling McCall Lexus responded

We're glad to hear that Grant provided you with respectful and knowledgeable service, answered all your questions, and kept you updated on your vehicle. At Sterling McCall Lexus, we strive to provide excellent customer service, and we appreciate your feedback. Thank you for choosing Sterling McCall Lexus as your favorite dealership!

March 24, 2024

Good experience Good customer service Clean facilities Friendly staff The breakfast service was appreciated Phone charging ports required More

by mneicheril
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela?
Mar 27, 2024 -

Sterling McCall Lexus responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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