Sterling McCall Lexus
Houston, TX
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Marlon my advisor I been going to since I got my car, he is really thorough about the service I am getting done and make sure I am satisfied with it is really thorough about the service I am getting done and make sure I am satisfied with it More
Hospitality, costumer satisfaction, scheduling, timing waiting, advicer will come notify customers in waiting area, comfortable waiting area clean nice with coffee and snacks. waiting, advicer will come notify customers in waiting area, comfortable waiting area clean nice with coffee and snacks. More
Service staff Steven Silva is friendly and professional and keeps communicating to help me update. That's important for the customer to plan their schedule for the day. and keeps communicating to help me update. That's important for the customer to plan their schedule for the day. More
Very comfortable waiting area with free snacks. My salesman Jerry is very responsive to all my questions and explained everything clearly. The finance man Warren is very patient and working hard to My salesman Jerry is very responsive to all my questions and explained everything clearly. The finance man Warren is very patient and working hard to get my college graduates rebate. He presented me a list of dealer extended warranty items in detail, but no pushing to buy. Juan is very friendly, he presented me the pre- negotiated prices which saved me big bucks. Overall it was a pleasant experience. More
Very helpful and excellent customer service. Noe was very helpful and patient, explained everything very detailed. Noe was very helpful and patient, explained everything very detailed. More
I have never had an issue with this dealer and I have been coming here for the past 12years. Everyone here from start to finish are the best in friendliness and knowledge Marlon is the best service manag been coming here for the past 12years. Everyone here from start to finish are the best in friendliness and knowledge Marlon is the best service manager and I will always appreciate his hard work to make us happy. More