Sterling McCall Lexus
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,222 reviews
Professional, honest, efficient, timely, full service. Excellent dealership. Friendly. These people are the best from booking appointment to final comletion of service. Rare quality in auto dealers thes Excellent dealership. Friendly. These people are the best from booking appointment to final comletion of service. Rare quality in auto dealers these days More
I recently purchased a car from Lexus Sterling McCall in Southwest Freeway (77074 Houston), and I had a good experience working with the sales person Danh who was willing to negotiate the price that I wante Southwest Freeway (77074 Houston), and I had a good experience working with the sales person Danh who was willing to negotiate the price that I wanted for the car. However, when the finance manager, Cedric, whom initially seemed honest and trustworthy, dishonestly included an add-on to the price we agreed upon. After almost 7+ hours of talking and negotiating, I made the mistake of not looking at the itemized sheet one-by-one. I found out the day after when I when I read my contract paper, there was a big difference in price of which we agreed upon. He was not honest, and I was screwed by this finance manager. More
Service writer was very attentive. She keep me updated when the car went to the mechanic . When the job was done . She found me and Showed me my n/c bill! Under warranty! Ashely U She keep me updated when the car went to the mechanic . When the job was done . She found me and Showed me my n/c bill! Under warranty! Ashely Udall was fantastic!!! More
Excellent service, professional employees. Prompt service. Waiting area is very nice. Location is good . I have been coming here for years Prompt service. Waiting area is very nice. Location is good . I have been coming here for years More
People are helpful and kind. The staff strives to always do their best. They let you know accurately how much time it will take to have your serviced or fixed. The staff strives to always do their best. They let you know accurately how much time it will take to have your serviced or fixed. More
My Customers Service Advisor was Awesome. . He took good care of my vehicle and explained in details what service and repairs were needed. Outstanding! Derrick Castillo . He took good care of my vehicle and explained in details what service and repairs were needed. Outstanding! Derrick Castillo More
Marlon my advisor I been going to since I got my car, he is really thorough about the service I am getting done and make sure I am satisfied with it is really thorough about the service I am getting done and make sure I am satisfied with it More