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Sterling McCall Lexus

Houston, TX

4.8
1,222 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,222 reviews

July 18, 2024

The dealership is very nice and has all the amenities for customers to use such WiFi, coffees, snacks and drinks, etc. very impressed with the waiting areas. Staffs are very friendly and helpful! More

by Tyson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Walker is awesome!, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jul 19, 2024 -

Sterling McCall Lexus responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 17, 2024

Matt Torres is the best service advisor ! Wonderful communication and informative. He is always willing to help no matter the issue . More

by shaylaw21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jul 18, 2024 -

Sterling McCall Lexus responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

Friendly salesman, no pressure from him. Whole process is quick and easy. Will recommend it to others. More

by sadan_74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Garner
Jul 18, 2024 -

Sterling McCall Lexus responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

I am extremely pleased with the wonderful attitude and excellent customer service provided by Mr. Farzad Askari. He assisted me patiently and thoroughly, demonstrating his deep knowledge by answering all More

by Claudia C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farzad Ankari
Jul 18, 2024 -

Sterling McCall Lexus responded

Claudia, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2024

Sterling McCall Lexus exemplifies top-notch customer service and professionalism. From the moment I arrived, I was warmly welcomed by their friendly staff who made the car-buying process effortless. The More

by Thuyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danh Nguyen
Jul 18, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2024

When I arrived into the service bay a representative came over to assisted me and asked if I had and appointment and I said no and he said we will be right with you, and then Mr. Matthew came over and got my More

by Businessrp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 18, 2024 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2024

Excellent service would recommend 10/10, I’ve been going to this location for 11 years ! More

by Ednatarble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jul 17, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

July 14, 2024

My service technician was very nice and very thorough, he was a pleasure to work with More

by Ctoe176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter —nice guy
Jul 15, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2024

Jeff Peel service advisor is very knowledgeable and resourceful. He is extremely helpful and friendly. The best More

by Josefarach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peel
Jul 14, 2024 -

Sterling McCall Lexus responded

Hi, thank you so much for your positive comments about Sterling McCall Lexus! We look forward to your next visit! Take care!

July 13, 2024

Great overall service, good attention, and communication. Nice, clean environment. Timely service, good staffing and knowledgeable More

by khekie
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 14, 2024 -

Sterling McCall Lexus responded

Hello Khekie, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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