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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,859 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,859 reviews

March 08, 2025

Great service. Provided Uber ride back to home and then again for coming back. Focussed only on the work that was needed. No extras. More

by rajivgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Mar 12, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2025

I am very pleased with the level of service I received at Sterling McCall Lexus. More

by sunnygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner Antunez
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Mar 11, 2025 -

Sterling McCall Lexus responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 08, 2025

Excellent service department. Fantastic waiting are with full service breakfast available and lots of good snacks! More

by Dskelly19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
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Mar 12, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 07, 2025

Service is always fast and efficient. Kevin does a great job getting me in and out quickly. More

by jeffd1743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Mar 09, 2025 -

Sterling McCall Lexus responded

Hi, thanks for your praise and kind comments about Kevin. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

I had a fantastic experience at the dealership, thanks to their dedicated team of knowledgeable staff who provided exceptional service and support throughout the entire process More

by OB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Johnson , Mylinh Tran-Salazar
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Mar 09, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 07, 2025

my maintenance person told me my car would be washed as part of the complimentary maintenance service, but they did not wash my car More

by sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
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Mar 13, 2025 -

Sterling McCall Lexus responded

Thank you for sharing your comments. I apologize that your vehicle was not washed. Please stop by at your convenience and we will be happy to provide you with a complimentary car wash and interior cleaning. Holly Kaminga Service Director hkaminga@smlexus.com

March 07, 2025

I was satisfied to have my car serviced at Sterling McCall Luxus. The service consultant Esner was very helpful. More

by ting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner
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Mar 09, 2025 -

Sterling McCall Lexus responded

Hi Ting, thanks for your praise and kind comments about Esner. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

He did a wonderful job about the question and advice me when would be my next visit from Sterling McCall service . I definitely recommend him to customer and friends. More

by Vivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melon
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Mar 09, 2025 -

Sterling McCall Lexus responded

Hi Vivian, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 06, 2025

Sterling McCall Lexus has been my go to since 2017 when I bought my first Lexus. I am now on my 3rd Lexus and will never go anywhere else. More

by Jean Merck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Valdez, Ray Villarreal, Mylinh Tran-Salazar
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Mar 09, 2025 -

Sterling McCall Lexus responded

Hi Jean, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2025

Steven Silva provided excellent service! They do a great job on my car & customer service is great. More

by Regular maintenance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Silva
Report | Print
Mar 09, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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