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Sterling McCall Lexus

Houston, TX

4.8
1,220 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,220 reviews

July 26, 2024

always good service and friendly . I will refer all my friends come to visits for services More

by katiechen02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 27, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

July 26, 2024

Ashley, the service representative did a great job of working through the issues I needed dealt with on my car and the work seems to have been done so that my car is driving better than it has in a long More

by thomasegiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jul 27, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy Ashley could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 26, 2024

My service experience was excellent. Made an appointment and was taken care of expeditiously. Steven was very professional and friendly. He kept me informed with text messages while wait More

by Joyceandtobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 26, 2024 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2024

Very pleased with the service and the advisor. The waiting area is very good with several amenities. More

by Roop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 26, 2024 -

Sterling McCall Lexus responded

Roop, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2024

it was my first visit to check my vehicle and make inspection, i was impressed how the store was clean and having all customers` needs available also the service advisor "Francisco" was so friendly a More

by Rafik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jul 26, 2024 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We hope you have a great day!

July 25, 2024

Speedy and great customer service. Will always service the car there. Great waiting room for service More

by makmight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Jul 26, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2024

This was my first visit and I was surprised with the amazing and well experienced service staff and store accommodation and beverage were amazing ,they made my day More

by Rafik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jul 26, 2024 -

Sterling McCall Lexus responded

Hello Rafik, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

July 24, 2024

Great service and greate people to work with. Very friendly staff and supportive crews to get best out of. More

by Rana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jul 26, 2024 -

Sterling McCall Lexus responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2024

I was very pleased with the service. Van Lim , salesperson , who helped me was very knowledgeable and helpful. He was very patient and prompt in answering any questions I had. More

by Aju2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Van Lim, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jul 25, 2024 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 24, 2024

Very clean a relaxing place to wait on your vehicle. The worker are very polite and courteous. More

by reggieshanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Jul 26, 2024 -

Sterling McCall Lexus responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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