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Sterling McCall Lexus

Houston, TX

4.8
1,710 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 1,710 reviews

January 28, 2025

Sterling McCall Lexus in Houston, Texas, is always eager to accommodate its customers. My service rep keeps me abreast of everything that’s affecting my vehicle. He goes beyond with updates by text and pers More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
Feb 01, 2025 -

Sterling McCall Lexus responded

Hi Yvonne, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2025

Great experience, Easy sign in, easy chrckin and easy drive out with my car washed and serviced More

by bshargey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 01, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 27, 2025

The service was absolutely exceptional! Kinley Rushing, my service advisor, answered all my questions and kept me apprised of the progress on my car as it was being serviced. I highly rec More

by HappyBuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley Rushing
Jan 31, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2025

Excellent service and always fast! All my questions are always answered . Staff is very friendly More

by rochelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Jan 27, 2025 -

Sterling McCall Lexus responded

Hello Rochelle, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 25, 2025

Advisor is very accommodating and respectful and explained the services that my car needed. He very well trained and know in and outs of the car. More

by mikelicarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Jan 27, 2025 -

Sterling McCall Lexus responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 25, 2025

I am always treated well at Lexus. I took my car in for new tires and they even found a couple of warranty items they were able to repair. More

by kylonels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes, Holly Kaminga
Feb 01, 2025 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2025

Great service provided by Cris Garner! Best salesman! Very knowledgeable, always available to answer questions or concerns. Made sure he kept in touch the entire process! Highly recommend. More

by JGreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not work with any of them
Feb 01, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2025

This dealership has really good customer service and the workers are fast, kind, and get straight to the point. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arbela
Feb 01, 2025 -

Sterling McCall Lexus responded

Hello Tony, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2025

Very nice facilities and good location. Salesman was trustworthy and did good job of minimizing time to purchase and deliver car More

by beachlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kitzmiller
Feb 01, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be supportive during your experience here at Sterling McCall Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2025

Very efficient working group. High charges for materials and labor. Probably competition and hiring good employees. Thanks More

by shahashmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortez
Jan 24, 2025 -

Sterling McCall Lexus responded

Hi, thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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