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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,096 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,096 reviews

May 03, 2024

I received Excellent Customer Service from start to finish! My Service Advisor was superb as well. I appreciate everything and again I received Excellent service! More

by dbennet77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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May 07, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

I couldn't be more happier with the services I received from Mr. Van Lim while shopping for my new vehicle. He professionally guided me through different options and made sure I was comfortable with my dec More

by Mliang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Lim
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May 05, 2024 -

Sterling McCall Lexus responded

That's fantastic to hear about your positive experience with Mr. Van! It's great when a salesperson can guide you through options and ensure you're comfortable with your decision. Thank you for recommending his services. Enjoy your new vehicle!

May 03, 2024

Efficient service team and pleasant atmosphere. Good communication on vehicle status. Jeffrey Peel is an asset to the dealership. More

by Ruthie Hebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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May 07, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the great assistance provided by Jeffrey! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 03, 2024

Very good customer service! I wonder why they didn’t vacuum my car this time ? I will come back again. Thank you Mathew More

by apollo1hb@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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May 09, 2024 -

Sterling McCall Lexus responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 03, 2024

Great service as usual and not much of waiting time. One of the specialists-Marcos was especially helpful, very knowledgeable and updated me super fast on each step! Thank you! 5 ⭐️ More

by Ekaterina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Ruiz
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May 07, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the helpful assistance provided by Marcos! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 03, 2024

Very good as usual. Nate is a good tech and is thorough thank you mucho More

by rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel
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May 07, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the great assistance provided by Nate! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 03, 2024

Could not be easier to get service. Friendl, on time, and they have covered and climate controlled area you drive in and step out and your on your way. More

by stcaudle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon
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May 07, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

Their service department is awesome. They get you in there quick and keep you informed on your car. Everyone over there is very nice very professional. More

by Sherryb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarty
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May 07, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was awesome! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

We are happy with the service and a salesmen has a knowledge to help us to choose a car More

by Ktprinting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hai nguyen
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May 04, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We're thrilled to have delivered a happy sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 02, 2024

The salesman was awesome. The dealership was nice and clean. The entire experience was great! More

by Sally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilya Zaretsky
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May 03, 2024 -

Sterling McCall Lexus responded

It's fantastic to hear about your positive experience with your salesman and our dealership! We're glad that everything was great and that you found our dealership to be nice and clean. Enjoy your new vehicle!

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