Sterling McCall Lexus

Phoned the night before inquiring if they had a specific model and color we wanted. One was arriving next morning. Went in, made an outstanding deal for my 14-yr old trade-in, drove out with my new car!! Ou model and color we wanted. One was arriving next morning. Went in, made an outstanding deal for my 14-yr old trade-in, drove out with my new car!! Outstanding salesman,and customer service!! We were quite pleased and impressed! More

Their customer service is second to none! From the greeting to goodbye you know that your satisfaction is their priority! From the greeting to goodbye you know that your satisfaction is their priority! More

Great service Understand your needs and services vehicle as per the needs. Sales staff are supportive and understand the issues. Loaner vehicle is a great option provided. as per the needs. Sales staff are supportive and understand the issues. Loaner vehicle is a great option provided. More

Everyone is professional and treat customers well with plenty of snacks and drinks. Clean, welcoming plenty of snacks and drinks. Clean, welcoming More

Great service. Responded quickly, serviced and detailed my car in a day. Delivered loaner and picked it up when returning my car. Kept in touch via phone and text. Responded quickly, serviced and detailed my car in a day. Delivered loaner and picked it up when returning my car. Kept in touch via phone and text. More

At first, I waited 20 minutes in service and watched the service reps walk by without helping. Finally, someone asked me if I needed help and U said I wanted to leave, so the service manager took care of me service reps walk by without helping. Finally, someone asked me if I needed help and U said I wanted to leave, so the service manager took care of me, and expedited taking care of my problem. She agreed that the service reps behavior was not acceptable and planned to work on improving behavior. The outcome turned out fine for me, but I was quite disappointed in being ignored, especially seeing customers that came in after me getting seen by service reps. Hopefully, this will be rectified in the future for other customers. More

Sterling McCall Lexus provides exceptional service and truly embodies the meaning of perfected customer care. Every visit has been an outstanding experience, thanks to their attentive and professional tea truly embodies the meaning of perfected customer care. Every visit has been an outstanding experience, thanks to their attentive and professional team. Josh, in particular, stands out with his warm and welcoming demeanor. He consistently ensures that every customer feels valued and understood, delivering a level of service that goes above and beyond expectations. His understanding of what defines perfect customer service is evident from the moment you step in. We absolutely love Sterling McCall Lexus and wholeheartedly recommend them for all your Lexus needs. More

Great service. I would use them again. I've used them for years now. And would again I would use them again. I've used them for years now. And would again More

Appointment was good, on time. Work done quickly. Nice quiet space in the waiting room. Work done quickly. Nice quiet space in the waiting room. More

Hunter was very good, Service was very fast and thorough, I was very pleased as usual. thorough, I was very pleased as usual. More