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Sterling McCall Lexus
Houston, TX
1,381 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,381 reviews
October 02, 2024
We have bought 4 Lexus vehicles in the last 14 years from Sterling McCall Lexus. Their sales and service is customer service is excellent. Matt Torres is my service advisor and he is always professional and Sterling McCall Lexus. Their sales and service is customer service is excellent. Matt Torres is my service advisor and he is always professional and informative. I highly recommend this dealership! More
by pam
Employees Worked With
Matt Torres
October 02, 2024
Justin is the BEST! ! He helps me to understand what is being done to my car. And he explains why it needs to be done. Every one at this dealership is so nice. ! He helps me to understand what is being done to my car. And he explains why it needs to be done. Every one at this dealership is so nice. More
by Kirksey _1
Employees Worked With
Justin
October 02, 2024
Always dependable when my car needs to be fixed. My advisor, Matt Toress is super professional and friendly. I trust him sincerely. I always look for him to get help. My advisor, Matt Toress is super professional and friendly. I trust him sincerely. I always look for him to get help. More
by Uni
Employees Worked With
Matt Torres
October 01, 2024
Francisco Zapata at the 59s & beltway 8 is the man. He took of my service and loaner car needs with great detail and expertise. I will be back. He took of my service and loaner car needs with great detail and expertise. I will be back. More
by foxx7791
Employees Worked With
Frank Zapata
September 28, 2024
Scheduled service, fairly quick oil change and tire rotation, with coupon fair price. Clean service center and decent selection of refreshments. Excellent job. rotation, with coupon fair price. Clean service center and decent selection of refreshments. Excellent job. More
by koolwhipp7
Employees Worked With
David
September 26, 2024
Wouldn't give me a straight forward answer to when they offer a warrenty doesn't it cover all related issues with the car or just the part I was told It I clude the part in a phone call and was avoiding my offer a warrenty doesn't it cover all related issues with the car or just the part I was told It I clude the part in a phone call and was avoiding my question to does the warrenty cover other similar problems this part replacement can cause because if installed incorrectly can dry ither components of the vehicle I never hot a direct answer also quoted $638 when I arrive to pay it was $685 that's a huge difference also I asked in person after I paid I got a direct answer which is they only warrenty the part so I was not nly lied to but I was indirectly told the warrenty covers the car and the part and they didn't specify. More
by Michael not michele
Employees Worked With
Worked with Nathan and customer service reps on the phone.
