Back

Sterling McCall Lexus

Houston, TX

4.8
1,381 Reviews

10025 Southwest Freeway

Houston, TX

77074

Directions

By Type

Showing 1,381 reviews

October 11, 2024

Everyone is always so pleasant. I enjoy the complimentary snacks and drinks. Service is fast and efficient. More

by Apatton432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley, Roley
Oct 13, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2024

Marlon and David went above being helpful and ver professional with their help , service with a smile ! More

by Starla Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Capin
Oct 13, 2024 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. Thank you, and have a fantastic day!

October 10, 2024

Sterling McCall Lexus is an outstanding dealership. My service representative, Kevin Bayer, provides friendly, professional service. He keeps me informed about what’s happening with my vehicle. Pro More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Oct 13, 2024 -

Sterling McCall Lexus responded

Hi, we are so happy to read such a great review about Sterling McCall Lexus! Thank you, and have a fantastic day!

October 10, 2024

He was very thorough with me. He answered all my questions. He kept me up-to-date as to what was going on and make sure I was satisfied. This is my first time at Sterling McCall N More

by earlinemurray53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
Oct 13, 2024 -

Sterling McCall Lexus responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2024

Service was great. Service advisor polite and competent. Customer waiting area was clean, comfortable and well appointed. More

by Fisherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Oct 13, 2024 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2024

Randy makes coming to Sterling stress free. Thanks for your honesty when answering questions about what I don’t know. More

by Kvandervort52@outlook.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Oct 13, 2024 -

Sterling McCall Lexus responded

Hi, we're happy you found Randy to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2024

Sales person was great. Really helpful and understanding when it came to the deal. However, the director of finance lied to us to stall the deal another day which resulted i More

by masoudhosseini85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roley Verelien
Oct 13, 2024 -

Sterling McCall Lexus responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (713) 995-2600.

October 08, 2024

Excellent customer service, excellent follow up and loaner services as well. The waiting area is customer friendly with nice bar area wifi and tvs while you wait. Love their quiet area as well. Very co More

by Daniela Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie at Service Department
Oct 13, 2024 -

Sterling McCall Lexus responded

Hello Daniela, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

October 07, 2024

Have been dealing with them for 9 years and happy been with their service department. More

by Rsterbanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Oct 13, 2024 -

Sterling McCall Lexus responded

Rsterbanz, Your kind words are much appreciated and we are very grateful for your patronage. We value your business and look forward to the pleasure of serving you again in the future! Joey Dupuis General Manager jdupuis@smlexus.com

October 06, 2024

Josh provided exceptional customer service from start to finish, making the process smooth and stress-free. The tire replacement was done quickly, allowing me to get back on the road without any delays. More

by Sandwidi Nacro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 10, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

...
27
...