Sterling McCall Lexus
Houston, TX
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Sterling McCall Lexus is an outstanding dealership. My service representative, Kevin Bayer, provides friendly, professional service. He keeps me informed about what’s happening with my vehicle. Pro My service representative, Kevin Bayer, provides friendly, professional service. He keeps me informed about what’s happening with my vehicle. Prompt service in a very warm welcoming environment. More
He was very thorough with me. He answered all my questions. He kept me up-to-date as to what was going on and make sure I was satisfied. This is my first time at Sterling McCall N He answered all my questions. He kept me up-to-date as to what was going on and make sure I was satisfied. This is my first time at Sterling McCall Nissan. I was satisfied with him and the work done on my car. More
Sales person was great. Really helpful and understanding when it came to the deal. However, the director of finance lied to us to stall the deal another day which resulted i Really helpful and understanding when it came to the deal. However, the director of finance lied to us to stall the deal another day which resulted in me having to leave work for 2 hours to go to the Northside of Houston for a title for my trade in. More
Excellent customer service, excellent follow up and loaner services as well. The waiting area is customer friendly with nice bar area wifi and tvs while you wait. Love their quiet area as well. Very co loaner services as well. The waiting area is customer friendly with nice bar area wifi and tvs while you wait. Love their quiet area as well. Very convenient and friendly More
Josh provided exceptional customer service from start to finish, making the process smooth and stress-free. The tire replacement was done quickly, allowing me to get back on the road without any delays. to finish, making the process smooth and stress-free. The tire replacement was done quickly, allowing me to get back on the road without any delays. Josh was knowledgeable and explained the details of the service clearly, which gave me confidence in the work being done.While I waited, the lounge area was clean and comfortable, which made the short wait even more enjoyable. I’m thoroughly impressed with the service at Lexus Sterling McCall and will definitely return for future needs. More