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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,875 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,875 reviews

March 29, 2025

This dealership was great! !! They answered my questions. Friendly, kind and respectful. They made me feel important. Thank you. More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of them!!!
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Apr 01, 2025 -

Sterling McCall Lexus responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Sterling McCall Lexus

March 29, 2025

My service provider KEVIN was amazing. He made the process easy. I will ask for him specifically next time.. More

by Laurie Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Ray Villarreal, Mylinh Tran-Salazar
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Mar 30, 2025 -

Sterling McCall Lexus responded

Hello Laurie, we're happy you found Kevin to be so supportive during your experience here at Sterling McCall Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2025

Excellent customer service! The staff was friendly and attentive, making my experience smooth and enjoyable. The facility was great—clean, well-maintained, and welcoming. Highly More

by Kedar M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
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Mar 30, 2025 -

Sterling McCall Lexus responded

Hello Kedar, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 29, 2025

The staff are courteous and check-in is very easy. The waiting rooms are clean and comfortable while waiting for services. More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Mar 30, 2025 -

Sterling McCall Lexus responded

Hello Marcia, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2025

Great service and customer support. Very pleased service. Taken care of all the reported problems. - Esner Antunez and Teodoro Salgado More

by karthikjayabal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner Antunez
Report | Print
Apr 01, 2025 -

Sterling McCall Lexus responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Lexus. If you have any further questions, please give us a call. We're always happy to help!

March 29, 2025

Nice neat clean. Enjoy my sales rep Hunter. He is always precise and on point More

by Nikki Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Mar 30, 2025 -

Sterling McCall Lexus responded

Hello Nikki, we're happy you found Hunter to be so supportive during your experience here at Sterling McCall Lexus. We do hope we can be of assistance in the future. Take care!

March 28, 2025

Always can expect great customer service from the adviser and the waiting amenities is excellent. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bayer
Report | Print
Mar 30, 2025 -

Sterling McCall Lexus responded

Hi Judy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2025

Nice and clean. Fair prices. Friendly staff. Very easy experience and they seem to genuinely care. More

by LexusTXowner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
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Mar 28, 2025 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 28, 2025

As always, I receive exceptional service. Mr Zapata is extremely professional, respectful and thorough with my service needs. Francisco is a a great asset to Lexus and a model example of More

by Car458277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Zapata
Report | Print
Mar 30, 2025 -

Sterling McCall Lexus responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2025

Great experience at dealership. Kevin Martinez communicated very effectively and efficiently to me the status of my car while I was there. More

by NPROBB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Mar 29, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found Kevin to be so supportive during your experience here at Sterling McCall Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

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