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Sterling McCall Lexus
Houston, TX
1,220 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 08, 2024
My encounter with the first service rep was Unbelievably unprofessional. Thankful he withdrew himself from / walked away from my check in process. Not sure Sterling McCall Lexus should have thi Unbelievably unprofessional. Thankful he withdrew himself from / walked away from my check in process. Not sure Sterling McCall Lexus should have this man on the front line interacting with clients; just saying!! Second rep was very professional & delightful. Represented the dealership in the style I am sure SMc expects. More
by Michael M
Employees Worked With
Unknown
August 08, 2024
Friendly and non-pushy sales style. No haggle no hassle rule makes it easier. They give a good price for the car. Sales team keep you informed appropriately. Bought my car on a Monday a No haggle no hassle rule makes it easier. They give a good price for the car. Sales team keep you informed appropriately. Bought my car on a Monday and they only had one finance person so a bit of a wait, but Overall a great experience. More
by LocWinn
Employees Worked With
Tim (Manager), Imad Khan, Gilbert (salesman)
August 07, 2024
My experiences with Sterling McCall Lexus have been wonderful! Everything is always explained fully before service begins and I am informed of the progress of my vehicle in petson if I am waiting for wonderful! Everything is always explained fully before service begins and I am informed of the progress of my vehicle in petson if I am waiting for service! More
by angelpierreb25
Employees Worked With
Advisor Matt Torres
August 07, 2024
Battery died. Under warranty. Sterling Mcall dealership replaced it & fixed tire sensors. Very professional. Cleaned car also. I'll go back again Under warranty. Sterling Mcall dealership replaced it & fixed tire sensors. Very professional. Cleaned car also. I'll go back again More
by Kgarde
Employees Worked With
Arron
August 05, 2024
Excellent service department. Very professional. Kevin Bayer is an outstanding service advisor and I would highly recommend him. Very professional. Kevin Bayer is an outstanding service advisor and I would highly recommend him. More
by Larrykaiser67Bill
Employees Worked With
Kevin Bayer
August 05, 2024
According to my experience the service is very good and they are very helpful to me because I am very poor in language. As a person I have good experience. Thankyou they are very helpful to me because I am very poor in language. As a person I have good experience. Thankyou More
by bthottumkal
Employees Worked With
Mr. Jessie
August 04, 2024
This is maybe my 6th car to buy from Sterling McCall Lexus. I’ve dealt with David Capin each time. David is very easy to deal with and is also very accommodating and fun to be around. I have always be Lexus. I’ve dealt with David Capin each time. David is very easy to deal with and is also very accommodating and fun to be around. I have always been extremely pleased and satisfied with everyone else in the buying and selling and service at Sterling McCall Lexus ( 10025 SW Frwy - Hou,Tx). More
by carolyngreen2012
Employees Worked With
David Capin, Mylinh Tran-Salazar
August 03, 2024
Sterling McCall Lexus provides excellent service. My service advisor, Justin Page has always provided me with great service and is keeps me apprised of all of my vehicle work being performed and the My service advisor, Justin Page has always provided me with great service and is keeps me apprised of all of my vehicle work being performed and the work is usually completed in less time than expected. He is AWESOME! More
by lindarideaux
Employees Worked With
Justin Page
