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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,381 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,381 reviews

October 15, 2024

Accommodating, clean, and professional staff. Randy was keeping me informed in regard to my car’s status during the service. More

by Gholamnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Oct 18, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 15, 2024

The service is excellent. I love that they stock and clean the waiting area very often. I really enjoyed my waiting time there. The service consultant by the name or Kinley or More

by Van Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley Rushing, Ray Villarreal, Mylinh Tran-Salazar, Anthony Scala, Shelece Campbell
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Oct 18, 2024 -

Sterling McCall Lexus responded

Hi Van, thank you for your kind review; we are happy to pass along your comments to Kinley here at Sterling McCall Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2024

Excellent dealer location and service amenities for waiting customers comfortable environment with quiet lounge private cubicles etc More

by Jcklee2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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Oct 18, 2024 -

Sterling McCall Lexus responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

I took my Lexus in for service and Jesse Hartman did an excellent job! Highly recommend this dealership! More

by reggiek777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hartman
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Oct 17, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2024

Always cute out! They fix my car right the first time, so I never have any complaints! More

by dorothystrauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Peel
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Oct 17, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2024

I thinks that Sterling McCall Lexus is one of the finest car dealerships that I have ever had the privilege of either buying from or getting repairs or service from. Extremely well managed. More

by Jvdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Dupree
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Oct 18, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2024

It was a pleasant experience to have my 30k miles service done today. Very convenient, closer to home and excellent service. My advisor was friendly, knowledgeable and and professional. More

by Ron Malit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Lux
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Oct 15, 2024 -

Sterling McCall Lexus responded

Hello Ron, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2024

I love bringing my car to Lexus service department because of their quality customer service for customers and quality work on vehicles. Thank you. More

by Mayra Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gutiérrez
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Oct 13, 2024 -

Sterling McCall Lexus responded

Hi Mayra, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2024

I am so thankful to Nathan for helping me when I had to travel and was in a time crunch! They had my car ready and cleaned and polished by 8:40am - before time!!! Amazing service! More

by archana.choubal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan McCarthy
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Oct 13, 2024 -

Sterling McCall Lexus responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2024

Great quick service each and every time. Service advisors are friendly and professional. Always address our concerns. More

by naazim22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Report | Print
Oct 13, 2024 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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